A report to Congress from the National Credit Union Administration says the regulator has made "steady strides" toward greater diversity in its workforce and operations, but that progress is "just the beginning."

Some institutions for more than a year have reduced or eliminated overdraft and funds transfer fees to help members hard hit by the economic downturn, but it's unclear how much longer they can keep coasting on other sources of noninterest income.

The retirement of the chief executive at Cincinnatio Ohio Police FCU has resulted in a new hire there and at nearby TruPartner Credit Union.

Properly implemented, RPA is capable of improving productivity and reducing costs, but institutions must have a clear understanding about what it takes to improve their odds of success.

Janet Sanders has retired after 13 years at the helm of the $142 million-asset credit union. She is succeeded by the credit union's longtime executive vice president, Shelley Sanders. The two are not related.

Two people were charged with using a New York state employees credit union to process more than $1 billion in suspect financial transactions while failing to file suspicious activity reports or maintain adequate anti-money-laundering controls.

The South Carolina credit union has pivoted to an open-concept model that allows for social distancing, along with a walk-up window to serve members outside the branch if lobby access is restricted for any reason.

As the World Council of Credit Unions and its Worldwide Credit Union Foundation work to advance cooperative finance around the globe, one of the industry's biggest players has committed to matching donations up to $1 million.

The Michigan-based institution has positioned itself for additional growth by making it easier to qualify for membership.

As more states legalize online gambling, the credit union is preventing members from using their credit and debit cards on those sites. Others could follow its lead.

The Louisiana credit union holds just $3.5 million of assets and could not find a successor for its retiring chief executive.

Banking trade groups have called for congressional hearings following the Jacksonville, Fla.-based credit union's agreement to purchase the $1.6 billion-asset Heritage Southeast Bank, the largest deal of its kind to date.

Ann Dubie stepped down from the Joliet, Ill.-based credit union in March after 20 years at the helm.

Too many Americans lack a sound grounding in personal financial management, which limits their opportunity to build long-term financial independence.

Over half of all credit unions with less than $250 million of assets are run by women, but those institutions continue to be merged out of existence. A group of 13 women who lead such organizations have banded together in an effort to ensure their survival.

The deal will see the $16 million-asset Georgetown FCU join the $258 million-asset PAHO/WHO. The combined institution will serve more than 7,500 members.

The New York institution is believed to be the first credit union to open its doors to the general public as part of the mass vaccination effort.

Regulators have approved the credit union's request to add 477 underserved census tracts to its field of membership, allowing it to reach roughly 2.5 million consumers.

Michigan State University Federal Credit Union has doubled in size since 2015, thanks in part to expanding its branch network and field of membership.

State-level groups are pushing measures intended to improve the operating environment for the industry, such as increasing flexibility with field of membership, and providing parity with banks and federally chartered institutions.