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Market Intelligence:
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Industry Data
  • Qualified Mortgages
    CFPB proposes a new category of 'seasoned' qualified mortgages

    The Consumer Financial Protection Bureau says the proposal would increase access to credit, but consumer groups argue that it will encourage lenders to make high-cost loans while protecting them from legal liability.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    August 19
  • Digital banking
    What's keeping Alliant's new CEO up at night

    Dennis Devine will have to navigate a number of issues, including economic strife and a pandemic, as he takes the helm at the $13 billion-asset institution.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    August 19
  • FHA
    ‘I’m a budget nerd’: How new FHA chief is confronting pandemic

    Dana Wade, a former OMB official, says a strong capital footing will help the Federal Housing Administration weather an uptick in delinquencies and ensure the mortgage market is viable once the economy recovers.

    By Hannah Lang
    Reporter
    August 18
    “We will step up and do whatever we can to make sure that we ensure market stability,” said FHA Commissioner Dana Wade. “But we know [the pandemic will] ... pass and we're going to have a strong, vibrant economy when it does."
  • Deposits
    Why credit unions’ deposit problem is different this time around

    This isn’t the first time the industry has faced an influx of funds amid a slowdown in lending, but this instance could prove harder to manage than in the past.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    August 17
  • Growth strategies
    VyStar looks to bulk up call center staffing

    The Jacksonville, Fla.-based credit union said it needs the extra staff to handle an influx of member calls and to help with a planned expansion.

    By Melissa Angell
    Reporter
    August 14
  • Behavioral Health
    Mental health benefits at the forefront during coronavirus

    CEOs during CUNA Mutual Group's Discovery conference discussed giving workers more time off and taking other steps to keep up employee morale.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    August 14
    Border FCU CEO Maria Martinez speaking during the 2020 CUNA Mutual Group Online Discovery Conference.
  • Diversity and equality
    'I could have been George Floyd': NCUA's Hood

    The chairman of the National Credit Union Administration spoke candidly about his experiences as a Black man during a panel discussion that touched on issues including race and the pandemic.

    By Melissa Angell
    Reporter
    August 14
    Clockwise from top left: NCUA Chairman Rodney Hood, NASCUS CEO Lucy Ito, NAFCU CEO Dan Berger, CUNA Mutual Group CEO Robert Trunzo and CUNA CEO Jim Nussle. The five spoke during a panel of credit union leaders held as part of CUNA Mutual's Discovery conference.
  • GSEs
    Fee to shield Fannie, Freddie from COVID losses draws instant backlash

    The new “adverse market fee” for refinanced mortgages resembles steps the companies took to combat the 2008 mortgage crisis. But critics charge it isn’t necessary and will hurt borrowers’ ability to tap into low rates.

    By Hannah Lang
    Reporter
    August 13
    The adverse market fee announced by Freddie Mac and Fannie Mae drew criticism from industry representatives and analysts who said it will make it harder for borrowers to refinance their mortgages.
  • Earnings
    Credit union earnings could be depressed for the long haul

    The industry's return on average assets has already dropped substantially and there are predictions that could get even worse. Many institutions will have to deal with elevated provisions for loan losses and expense management to survive.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    August 13
  • Credit cards
    Spike in disputed payments causing headaches for card industry

    Chargeback requests have surged since the start of the coronavirus pandemic, as airlines have canceled flights, performers have postponed concerts and supply chain disruptions have delayed the delivery of many goods.

    By Kevin Wack
    Banking Editor
    August 12
  • Financial literacy
    How the pandemic could reshape credit unions’ presence in schools

    From student-run branches to courses on credit, budgeting and more, one of the industry's longest-running partnerships is being upended as districts across the country move to virtual learning.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    August 12
  • Law and regulation
    Week ahead: What will coronavirus relief look like for credit unions?

    Trade groups are still pushing for the industry's priorities, such as temporarily lifting the member business lending cap, as negotiations over the next round of aid continue.

    By Melissa Angell
    Reporter
    August 10
    A close up of the capital building with an American flag
  • Coronavirus
    As the school year nears, many must change the way they collect payments

    Schools are still figuring out how they will open this fall, with some districts providing online education while others try a hybrid approach of online and in-person instruction. This complicated structure also upends how schools handle fees and payments.

    By John Adams
    Executive Editor, Payments
    August 10
    SchoolAug72020BL
  • Branch banking
    In-branch retail partnerships could decline after coronavirus

    A handful of credit unions have embarked on co-location strategies, sharing branch space with coffee shops and other businesses, but the social distancing era may force some institutions to rethink those plans.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    August 7
    First Alliance Credit Union's shared branch space with Moka coffee and Great Harvest Bread Co.
  • Consumer lending
    Household debt falls for first time since 2014

    Credit card balances declined most sharply as consumers cut back their spending due to the coronavirus pandemic and associated shutdown orders, the New York Fed said Thursday. But delinquencies also fell across all debt categories, thanks to government and lender relief efforts.

    Laura Alix
    By Laura Alix
    Staff Writer
    August 6
  • Small business
    Small business revenue plunged 52% in Q2

    A survey of companies that received funding from the Paycheck Protection Program also showed that respondents on average have cut their payroll costs by more than half.

    By Melissa Angell
    Reporter
    August 6
    CUJ-8520-Biz2Credit (3).jpeg
  • FHFA
    Multifamily borrowers in forbearance cannot evict tenants, FHFA says

    The agency said property owners can enter into new or modified forbearance plans if they have a hardship due to the coronavirus, but the landlords must agree not to kick out renters solely for nonpayment of rent.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    August 6
  • Branch banking
    Study predicts permanent decline for credit union branch visits

    A new report from Access Softek showed at least one in five members are likely to reduce their branch visits once the pandemic ends, though the risk of consumers leaving their credit union entirely may have declined.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    August 5
  • Credit cards
    Slow recovery in credit card spending could take a heavy toll

    Consumers are reluctant to take on additional debt in the wake of the coronavirus, cutting into credit unions' revenue streams. That could spur more institutions to roll out rewards programs to promote debit card usage.

    By Henry Ren
    Reporter
    August 5
    CUJ-080420-CONSUMERSPENDING (1).jpeg
  • Paycheck Protection Program
    New York credit unions tout more than 9,000 PPP loans

    Over 90% of loans from CUs in the Empire State are eligible for forgiveness using the $150,000 threshold.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    August 4
    Bill Mellin, president and CEO of the New York Credit Union Association
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.