Customer data

With the reversal of Obama-era rules requiring user consent for data collection, it is more important than ever for U.S. banks and fintechs to demonstrate a robust and consistent approach to data privacy.

Readers weigh in on a notable OCC personnel change, the Scottrade breach, the ability of corporate owners to still be anonymous and more.

Private information about consumer and business accounts was exposed. The bank immediately cited vendor error.

Both standards are confusing and not universally adopted. But both are a necessary baseline to protect merchants and payment companies.

New payment standards have banks worried about compliance costs, but there is an opportunity for innovation for aggressive institutions.

Readers sound off on airing political opinions at the office; putting banks and fintechs under the same regulatory umbrella; putting consumer needs first regardless of tech advancements; and more.

The concept of a primary bank that satisfies all customer needs is becoming a relic of the past, so banks must rethink their revenue models.

Data and analytics tools can help banks and credit unions detect financial patterns that may indicate that human trafficking is occurring.

Data and analytics tools can help banks detect financial patterns that may indicate that human trafficking is occurring.

Author Rachel Schneider on income volatility problems; Travis Dulaney talks instant payments; American Banker's Mary Wisniewski discusses the OCC's fintech charter, data aggregation battles, and alternative data.

Technology is moving at light speed beyond smartphones. To compete in this environment, banks need to zero in on solving for basic human needs.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

A faster network is letting the regional bank bring new technology into its branches and share data with fintech partners via APIs.

Profit and loss accounting is the least customer-centric process in the entire banking system. Overhauling it would improve banks’ culture and approach to digital banking.

Experian and Finicity have released a product that aims to speed up decisions on mortgage applications, using financial data aggregation technology.

Credit unions are sitting on a wealth of data from social media channels. The trick is sifting through the noise to find it—and use it.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

Firms including Betterment, Coinbase and TransferWise have told customers that despite a bug affecting the content delivery network Cloudflare, their data is safe.

The regulations follow a series of web attacks and data breaches, and require vigorous defense, reporting and response strategies.

The debate about which side is right about the appropriate method of opening up financial data access is a distraction from the real issue at stake: the pace of innovation.