Data and information management

Recipients of the 2016 FinTech Forward awards say banks and startups looking to collaborate can overcome their cultural differences by focusing on the customer experience and their complementary strengths.

Payments technology is showing up in places that were unimaginable just a few years ago. That creates new opportunities for merchants and banks, but also new opportunities for fraudsters.

Santander Bank is offering commercial customers their own mobile banking app. Businesses owners can use the app to deposit up to $15,000 per day without visiting a branch as well as to transfer funds between work and personal accounts.

While some banks allow existing customers to pay by selfie, BBVA is using them to get new customers.

Ransomware attacks are on the rise, as cybethieves find other types of exploits less profitable and bitcoin helps them cover their tracks. Banks must strategize how to avoid becoming victims – or, failing that, mitigate the damage.

The Spanish bank has launched a new “online onboarding” feature, which allow customers in Spain to open an account on a mobile device and verify their identity via a photo snapped from their mobile device, it announced Thursday.

If modified, the cybersecurity standards in New York State are a step in the right direction to protect banks and consumers.

Payment security isn’t the highest priority for millions of consumers who increasingly use smartphones to buy games online, a new study suggests.

Online lenders' struggle with fraud is driving them to join new networks designed to find links between fraudulent loan applications and signs of borrowers trying to obtain multiple loans simultaneously.

By establishing its e-commerce fraud prevention system as a "mobile first" platform, Forter worked to get a step ahead of a growing trend — that many new retailers accept only mobile payments through their apps.

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the years ahead.

Hitachi Ltd. is introducing a system to protect people from being conned into transferring money from their bank accounts at automated teller machines.

Samsung sees banking as a long game, and Samsung Pay is its first move. As mobile banking grows, the Korean electronics company believes financial services is ripe with opportunity.

What matters is what the customer gets, not how they get it. Investing in digital distribution yields little unless banks are delivering the products and services that customers crave.

The cyberattack on internet service provider Dyn that shut down websites all over the world showed the dangers posed by internet-connected things. That includes many machines commonly used in offices and branches.

Issuers and merchants aren't collaborating enough on resolving disputes and managing bad charges. More transparency and collaboration will help.

If online merchants can keep their sites secure, they stand to make big gains from a consumer base that is overwhelmingly willing to play its part in protecting payment credentials.

WASHINGTON – The Treasury Department’s Financial Crimes Enforcement Network issued a reminder to banks that their obligations to report suspicious transactions also extend to certain cybersecurity attacks.

"I'm both," could be the answer a mobile customer of USAA and perhaps other financial institutions gets in the not-too-distant future from a virtual assistant powered by artificial intelligence, key nuggets of customer-specific data and other technology.

When the San Bernardino shooter obtained a loan online, he reportedly used his real name, which wasn't on the government's sanctions-screening list, underscoring the limitations of identity verification technology.