Data and information management

Of all the initials small to mid-sized merchants hear during the digital payments migration—"EMV," NFC," "mPOS"—an older abbreviation may finally pry open the door to widespread payments automation: CRM.

OneMain Holdings is trying to get a better understanding of the subprime business by mixing data analytics and alternative credit scoring.

The Consumer Financial Protection Bureau on Wednesday ordered online payment processor Dwolla Inc. to pay a $100,000 fine for deceiving customers about its security practices — the first action it has taken related to data security.

With tighter security in the online and mobile channels, fraudsters are turning their attention to vulnerable contact centers, conning eager-to-please phone service reps into coughing up customer information or letting them reset passwords on other people’s accounts.

The U.S. migration to EMV chip cards has been rough, according to U.K.-based Creditcall, which hopes its new certification from First Data can smooth things out.

Citigroup said it agreed to buy American Express’ stockpile of U.S. credit card loans made to shoppers of Costco Wholesale, as the fourth-largest U.S. bank takes over a card partnership with the retailer. Terms were not disclosed.

Cybercriminals and hackers are increasingly targeting people, and not just technology, in an attempt to breach financial institutions.

Comcast Corp.’s NBCUniversal will replace advertising on some shows next week with content paid for by American Express Co., another sign of how programmers are testing new strategies as consumers become less tolerant of 30-second commercials.

Capital One Financial in McLean, Va., has added Amazon's former chief information security officer to its board of directors.

Through a partnership with fraud prevention provider Ethoca, Total System Services Inc. is offering card issuers and merchants a new tool to prevent e-commerce chargebacks.

Several major announcements took place at 2016's Mobile World Congress in Barcelona, but just as much activity was happening outside of the event. These big reveals demonstrate the increasingly global and digital nature of the payments industry.

The FBI's fight with Apple over access to a locked iPhone could undermine software security for financial institutions and their technology vendors and make it harder for banks to do business internationally or use cloud computing.

The FBI's fight with Apple over access to a locked iPhone could undermine software security for financial institutions and their technology vendors and make it harder for banks to do business internationally or use cloud computing.

China UnionPay and Visa signed a memorandum of understanding Thursday to jumpstart collaboration between the two companies.

Community banks can't win on size, but their values give them an upper hand in competing against cookie-cutter megabank branches.

Commercial bank clients are increasingly looking to replace physical corporate cards with virtual ones to streamline bookkeeping and limit risk. The adoption of such solutions is a good sign for mobile payments overall.

The precedent set in the ongoing battle between Apple and the FBI over custom access to a device in question opens up unsettling risks on privacy and security.

More borrowers with spotty credit are failing to make monthly car payments on time, a troubling sign for investors who have snapped up billions of dollars of securities backed by risky auto debt.

The expected 100% growth in card not present (CNP) fraud by 2018 threatens small and medium businesses as well as enterprises, and companies need to shore up their data and customer analytics now to stem the tide.

It would be hard to find two people more qualified to start a security company than Frank Abagnale and Ori Eisen.