Demographics

The Florida institution is the latest in a slew of credit unions to join the program focused on serving the Hispanic community.

Information about new account holders pulled from Bank of America, JPMorgan Chase, U.S. Bank and Wells Fargo contradicts the notion that the previously unbanked turn into costlier customers.

Synchrony CEO Margaret Keane says plastic cards will be gone in five years; David Tyrie is succeeding the high-profile Michelle Moore as BofA's digital chief; Fed outlines a new approach for its post-crisis supervisory program; and more from this week's most-read stories.

Credit unions as an industry face a wave of CEO retirements, but experts say some institutions' succession plans don't stand up to scrutiny.

Koebler, the bank's head of consumer lending, will replace Jerome Lienhard, who is retiring.

The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.

Credit unions enjoyed a boost to membership as consumers fled the big banks in the wake of the financial crisis. But they can't wait for the next global disaster to drive younger members into their arms.

In a letter Monday to Federal Reserve Board Chairman Jerome Powell, the four House Democrats argued that the nation’s aging payments system is contributing to economic inequality.

Trade associations and other industry groups are partnering with universities and colleges to create more degree programs and special courses that prepare young people to work for banks — especially small ones.

Municipal's previous CEO, Kam Wong, was fired earlier this year after being charged with fraud and embezzlement. Mark Ricca will now run the institution.

Despite improvements in the proportion of consumers without a bank account, there is still work to do to bring more Americans into the banking system, argues FDIC Chairman Jelena McWilliams.

The Human Account, a survey of 11,500 people, is intended to inspire banks and governments to come up with better ways to help low-income people.

Inclusiv's annual conference in Florida focused on the rocky road ahead for small credit unions – and how to ease the way forward.

Former Elevations Credit Union COO Jay Champion will take the helm at Westerra when CEO John McCloy retires in December.

Victor Miguel Corro, a former WOCCU staffer, has taken the helm at Coopera following Miriam De Dios Woodward's move to PolicyWorks.

The agency’s biennial survey showed gradual improvement in access to mainstream banks, but over 14 million adults lack ties to a federally insured institution.

Mary McDuffie, who is currently Navy Federal's chief operating officer, will succeed Cutler Dawson, who is retiring.

Financial institutions need to adapt their offerings to meet the preferences of these young consumers or they risk losing ground to fintechs and other nontraditional players.

Despite obstacles that keep women from being equally represented in the boardroom, there are steps they can take to close the gap.

Mark Decello will take over for Gerald Guy, who has served as president and CEO at KEMBA for 30 years.