Demographics

Startups such as BREAUX Capital are trying to reach consumers historically underserved and underrepresented in financial services.

Fair Financial, a digital banking platform developed by a Twin Cities nonprofit in partnership with a local bank, launched a pilot program this week. By 2020, it plans to serve 5,000 customers across the country.

In focus testing for its digital-only app, Finn, Chase learned users wanted a standalone brand that still offered some traditional features, such as paper checks.

The sharing economy, declining cash usage, mobile banking and more will all have a major impact on how credit unions do business less than a decade from now, according to one analyst.

Several leaders have retired after spending years preparing their banks for the regulatory milestone.

Even with the decline, the nation's largest bank still employs a higher percentage of black employees in the U.S. than its rivals.

The Israeli-owned company, which spent the last half-decade addressing stagnation, is open to acquisitions or going public.

MyBucks plans to give away entry-level smartphones, loaded with the company's financial technology, to encourage mobile payments, mobile banking and broader access to digital services in Africa, where financial innovation often moves quickly.

Subscribing to simplification at the expense of nuance is hugely counter-productive, and will alienate both existing and potential customers, writes Elina Mattila, executive director at Mobey Forum.

Mary Jackson, a former executive at Cash America International, succeeds Lisa McGreevy at the helm of the Arlington, Va.-based trade group.

Millennials may be the largest demographic in America today, but one marketing expert says credit unions who ignore older potential borrowers do so at their own peril.

The bank’s joint initiative with CFSI awards capital to firms trying to address issues that the startup teams personally experienced.

The Hudson, N.Y.-based credit union hopes a community charter will better enable it to serve the high population of unbanked consumers in the region.

The New York company on Friday promoted Wahida Plummer, who was previously in charge of regulatory matters, to chief risk officer and expanded the role of its chief credit officer.

Comprehensive analysis of the banking industry's first big legislative victory since the crisis; lawsuits target banks with websites in violation of the Americans with Disabilities Act; what a homegrown app for millennials has to teach Wells Fargo; and more from this week's most-read stories.

CEO Bruce Lee believes a multicharter model, which many other banks have scrapped, gives the Iowa company an edge in smaller markets.

A chunk of alternative loan customers are perfectly creditworthy, a report from the credit bureau shows.

The agency's bulletin opens the door to banks' making more short-term loans to borrowers with lower credit scores — with few parameters beyond "sound underwriting."

The bank found that mixing personal finance management with positive reinforcement allowed it to appeal to younger customers.

Most of Generation Z desires more robust and holistic payments management experience, making it a requirement that the financial services industry create new solutions with these preferences in mind. Technology partners and open development can help meet these needs, writes Zavida Mangaru, executive vice president of product strategy and innovation at North American Bancard.