Deposits

The Wall Street giant on Wednesday played up its customer service skills, saying that representatives of its Marcus personal-loan unit answer calls within 10 seconds.

It sounds like a crazy mix, but Fifth Third says its new app would help young consumers round up debit card purchases and apply the money to their burdensome student debts. The motivation to attract millennials is clear, but will it work?

An ex-banker running for governor has proposed the idea. It's a political perennial, but industry officials are nonetheless raising concerns.

Long Game is a mobile app that uses games to encourage its users to build a nest egg. Its example holds lessons for banks that are struggling to capture more of their customers' attention.

A recent tribute to Maggie Walker came more than a century after she founded St. Luke Penny Savings Bank in Richmond, Va. But it fittingly coincided with the first anniversary of the #BankBlack movement and offers a counterweight to the racial strife that just occurred less than 100 miles away in Charlottesville.

In times of economic stress, customers tend to flood the U.S. banking system with deposits. But the leverage ratio penalizes banks for conducting this core banking function.

People’s United recently won the deposit business of the states of Massachusetts and Vermont, punctuating a multiyear plan to expand in government banking. But it’s a hard niche to succeed in, and, as other banks can attest, it can invite controversy.

Triumph Bancorp in Dallas has successfully taken chances on out-of-state acquisitions, factoring and other nontraditional strategies that many of its peers have avoided.

Many banks are adopting an “it takes money to make money” approach, paying more interest on deposits in exchange for loan growth, fee income and customer retention.

On March 31, 2017. Dollars in thousands