Digital banking
Digital banking
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American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.
March 24 -
Citigroup plans to close three of its four London branches as the company seeks to cut costs and focus on digital services.
March 23 -
B of A's Cathy Bessant and Michelle Moore have a few suggestions for women who want to advance and RBC's Janice Fukakusa sets a new pay benchmark for female executives. Plus, Bank of the West's Nandita Bakhshi and Citi's Yolande Piazza.
March 23 -
NBT Bancorp has spent the last few years introducing digital banking features intended to reach a broad audience.
March 23 -
Live Oak Bank, known for streamlining the lending process, has turned its attention to fixing its patchwork approach to cybersecurity.
March 22 -
Instead of waiting to be disrupted by fintech startups, a pair of credit unions are rethinking what they are, who they serve and how they do it — and it's paying off by bringing younger members into the fold.
March 22 -
Retail-focused Provident Bank has added an on/off switch that allows customers to suspend their debit cards. A few big banks rolled out similar features last year.
March 21 -
Profit and loss accounting is the least customer-centric process in the entire banking system. Overhauling it would improve banks’ culture and approach to digital banking.
March 21 -
The underbanked rely on mobile access more than online or in-person contact. Therefore, the U.S. must follow developing countries’ leads and let consumers sign up for mobile-only accounts.
March 21 -
Banks are losing wealthier underbanked customers to alternative lenders — an undercurrent that is halting progress in expanding credit access for all.
March 17