Departments across large institutions remain siloed, which leads to poor customer service. Fintechs are poised to take business from unhappy consumers unless banks address this problem.

The Atlanta company reported a first-quarter revenue increase of 22%, and it has established a more aggressive target for the full year.

The investment money’s flowing into fintech that’s flexible and broad enough to build a bridge between issuers and merchants. For PayU’s investment wing, that’s a $500 million blanket covering cross-border commerce, open tools and markets in dire need of a digital revolution.

In his first extensive interview since taking the job this year, Javier Rodriguez Soler talks about banking as a service, how to keep customers happy and where he sees AI and other tech innovations heading.

New initiatives could give a boost to an already widely charitable industry, but fickle consumers and uncertain economic waters could prove a challenge.

There are emerging payment innovations and strategies, such as card controls and online payment technology and analysis, that can help banks and other financial institutions connect with small businesses, writes Erik De Kroon, CEO and co-founder of Yordex.

Aging tech systems have become a "pain point" in financial services, and VC firms have backed newcomers trying to push aside traditional vendors and win over banks and credit unions.

Changing demographics and cultural trends are making bank CEOs think beyond profitability and toward addressing what they stand for.

Transaction fraud, attacks, compliance and political uncertainty are a toxic mix, argues Ian Stone, CEO of Veualta.

The investments that Rana Yared's team makes in startups help Goldman Sachs in two ways: Besides earning a profit, the company also uses a lot of the technology the startups develop as part of its internal digital transformation.

The head of the agency's innovation office said the program will be available only to OCC-regulated institutions.

There are important considerations for financial institutions to bear in mind as they build relationships with the likes of Apple and Google.

Innovation is part of Emily Girsch's daily routine. That's why the chief financial officer at Lincoln Savings Bank in Cedar Falls, Iowa, spends a lot of time thinking about the need to modernize bank regulations for the digital age.

The company, which has invested $3 million in fintech in recent years, said the value of the portfolio is nearing $14 million.

As part of the continuing rebuilding effort in Puerto Rico after Hurricane Maria, Banco Popular's nonprofit foundation has several startups working out of its main location in San Juan. For Camille Burckhart, it is part of a mission to help the island get back to normal.

Built Technologies will use the money to invest in research and development while it builds out its client base.

Provenance Blockchain, recently spun off from Mike Cagney's Figure Technologies, says it can help lenders trim 70% of mortgage settlement expenses through speedier processing and paperwork reduction.

Readers respond to the debates over economic inequality and CEO pay disparities, weigh in on FDIC board membership, consider LendingClub exiting small-business lending and more.

Earnest hopes offering a streamlined process can help it thrive in a risky niche.

Financial institutions lack the puzzle pieces for giving their users a good customer experience within their mobile apps, leaving many dissatisfied and looking for a new solution from payment apps and fintechs, contends James Brown, CEO of Smart Communications.