Millennials

Offering secured credit cards can help a credit union build loyalty with members but this product line can be difficult to successfully manage.

Even relatively wealthy Americans are so worried about their finances that it's affecting their mental and physical health. That's one of the findings in a Bank of America survey of more than 1,000 people in the U.S. who have enough investable money to qualify as "mass affluent."

Many CUs feel they can't compete with banks' technology offerings, but the right strategies and investments can help institutions of all sizes stand out in a crowded marketplace.

Manulife Financial, Canada's largest life insurer, is taking on the country's large lenders with a new package of banking products designed to win over digitally savvy millennials.

The digital bank is a whole new line of business for Goldman, meaning there's no risk that it is cannibalizing from the main institution, said Omer Ismail, the head of the bank's U.S. consumer business.

One consultant offers tips on how to better understand – and compete with – new entrants to the financial services marketplace.

Boston-based Trio is openly offering its cash management account as capital at risk, offering big incentives if consumers agree to sign up for an uninsured account.

A year after launching the digital bank, JPMorgan Chase has concluded that the millennials it targeted don't need a separate brand.

When it comes to digital-native shoppers, it’s more than just understanding how their expectations have changed. These expectations are tied to emotional factors that influence buyer behavior, says Michael Rouse, chief commercial officer at Klarna.

Wells began rolling out its online-bank brand in November. Peggy Mangot, senior vice president and head of Greenhouse development, shares what she’s learned so far.

They’re communicators, bridge builders and young moms. Here’s what they might do differently from the older bosses they have had in their careers.

If credit unions hope to capture America's largest potential consumer base, they're going to have to do a better job of explaining their value proposition.

When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media.

A rapidly changing workforce and the proliferation of public and shareholder activists have fundamentally reshaped the job of running a bank.

Generation Z is scarred by the financial crisis, but has an awareness of technology that gives payment and financial companies a point of entry, according to Mickey Goldwasser, vice president of marketing at Payrailz.

As Gen Z and the generations that succeed them begin to use financial services, digital capabilities become a must-have rather than a nice-to-have. By planning now, irrelevance in the near future can be avoided, writes John Mitchell, CEO of Episode Six.

Leading a credit union can be exhausting. Implementing these best practices can help ease the burden.

Fifth Third is helping consumers — and millennials in particular — save for big-ticket purchases with a new tool that squirrels away small sums into an account that can’t be immediately accessed.

Young consumers don't have long credit records, but they do make lots of recurring payments that can feed credit risk decisioning, according to Barrett Burns, president and CEO of VantageScore Solutions.

American homeownership has been on the decline, and Federal Reserve researchers point to the high cost of college as one culprit.