Mobile banking

Recipients of the 2016 FinTech Forward awards say banks and startups looking to collaborate can overcome their cultural differences by focusing on the customer experience and their complementary strengths.

Santander Bank is offering commercial customers their own mobile banking app. Businesses owners can use the app to deposit up to $15,000 per day without visiting a branch as well as to transfer funds between work and personal accounts.

Citigroup customers can now dispute credit card charges through its app, one of several mobile enhancements the company rolled out Wednesday.

The Spanish bank has launched a new “online onboarding” feature, which allow customers in Spain to open an account on a mobile device and verify their identity via a photo snapped from their mobile device, it announced Thursday.

Citigroup customers can now dispute credit card charges through its app, one of several mobile enhancements rolled out by the company Wednesday.

Zelle, the big banks' answer to Venmo, is set to launch next year. But will its reach be enough to curb Venmo's momentum?

Linked2pay is expanding a text-based, person-to-person payment service to allow banks to offer it for card and Automated Clearing House payments.

Similar to a bank system merger or migration, a blockchain core conversion project would likely take multiple years and cost tens, if not hundreds, of millions of dollars depending on the size of the bank.

As more departments reach for a piece of the technology budget, banks need to improve coordination to make sure the money is spent efficiently.

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the years ahead.

One of the hottest bank technologies is already repeating mistakes of decades past and showing just how far banks have to go to catch up with the times. Here is one easy way to make this emerging tech more appealing to today's customers.

The London-based banking giant has named Vivek Yadav chief administrative officer, and Jeremy Balkin as the new head of innovation.

Samsung sees banking as a long game, and Samsung Pay is its first move. As mobile banking grows, the Korean electronics company believes financial services is ripe with opportunity.

What matters is what the customer gets, not how they get it. Investing in digital distribution yields little unless banks are delivering the products and services that customers crave.

MemoryBank, a new digital-only bank unit of Republic Bank & Trust, aims to serve the sweet spot of customers who are digitally savvy but also have money.

"I'm both," could be the answer a mobile customer of USAA and perhaps other financial institutions gets in the not-too-distant future from a virtual assistant powered by artificial intelligence, key nuggets of customer-specific data and other technology.

The Center For Financial Services Innovation has released a framework it says is designed to spur safe data sharing between banks, fintechs and third-party data aggregators.

The new Spanish-language settings on B of A's app, USAA's new voice-guided remote-deposit capture and moves by others show how financial institutions are using technology to better serve the needs of customers.

Bank of America unveiled a virtual assistant that will be integrated into its mobile banking app, at the Money 2020 conference today in Las Vegas.

To land and retain millennial customers, mobile banking apps must graduate from simply replicating online banking on a phone to leveraging the native functionality of mobile hardware.