Mobile banking

Citigroup customers can now dispute credit card charges through its app, one of several mobile enhancements rolled out by the company Wednesday.

Zelle, the big banks' answer to Venmo, is set to launch next year. But will its reach be enough to curb Venmo's momentum?

Linked2pay is expanding a text-based, person-to-person payment service to allow banks to offer it for card and Automated Clearing House payments.

Similar to a bank system merger or migration, a blockchain core conversion project would likely take multiple years and cost tens, if not hundreds, of millions of dollars depending on the size of the bank.

As more departments reach for a piece of the technology budget, banks need to improve coordination to make sure the money is spent efficiently.

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the years ahead.

One of the hottest bank technologies is already repeating mistakes of decades past and showing just how far banks have to go to catch up with the times. Here is one easy way to make this emerging tech more appealing to today's customers.

The London-based banking giant has named Vivek Yadav chief administrative officer, and Jeremy Balkin as the new head of innovation.

Samsung sees banking as a long game, and Samsung Pay is its first move. As mobile banking grows, the Korean electronics company believes financial services is ripe with opportunity.

What matters is what the customer gets, not how they get it. Investing in digital distribution yields little unless banks are delivering the products and services that customers crave.