Mobile wallets

Good customer service, layered with new technology, gives community banks an advantage over big banks.

A shared cart that carries a consumer’s preferred form of payment throughout their purchase journey, regardless of which channel they begin and end with, can be a real differentiator for retailers.

In the payments world, Scharf is best known as the CEO of Visa Inc. from 2012 to 2016, where his strategies for faster payments, fintech partnerships and other key issues may shed light on what he has planned when he becomes CEO of Wells Fargo.

The imprints of vendor consolidation, mobile payments proliferation and voice enablement are continuing to ensure there is “a whole lot of shaking going on” in our industry, writes Strategic Resource Management's Michael Carter.

Even without cryptocurrency, blockchain provides necessary security and processing benefits, says Tatvasoft's Vikash Kumar.

Brazilian payments provider Ebanx is working with Alibaba Group to test a retail store that combines physical and virtual showcases to allow consumers to obtain Chinese technology products.

Starbucks’ latest innovation doesn’t include camera-driven invisible checkout and doesn’t even come from Seattle. But for rank and file retailers, it may prove even more informative than watching the progress of Amazon Go.

Many in the payments industry insist that cash is becoming less important — but that doesn't mean it will ever go away.

As the U.K. rapidly transitions toward a cashless society — with U.K. Finance predicting that by 2028, just 9% of payments will be in cash — even pocket money is going digital. And the disappearance of tactile interaction with cash changes how kids learn about budgeting.

It took a few years for mobile wallets to get past the aura of just a "cool technology" looking for a problem to solve, but Google Pay and its peers are clearly finding their niche as a way to embed payments with customer engagement tools.