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Digital channels are likely to delight customers, but poorly performing websites are a major concern, especially as these sites come under heavier traffic loads, writes Mehdi Daoudi, CEO of Catchpoint.
January 25
Catchpoint -
SoFi's experience shows that the most prominent names in fintech, while generating massive financial support, still operate in a very volatile world.
January 23 -
E-commerce merchants battling fraud that comes from multiple directions often need to use several different solutions that don’t always mesh well, bogging down the checkout process and inadvertently blocking good transactions.
January 23 -
After a year of teething trouble at the Amazon Go cashierless concept store in Seattle, the e-tailer has finally opened its doors to the public. But no amount of Jetsons-esque technology can prepare the company for a stampede of consumers accustomed to Flintstones-era retail.
January 22 -
Patience could be wearing thin for those awaiting action from the card networks' emerging fraud-prevention protocol known as 3-D Secure 2.0. But after many delays, the technology appears to be awakening from hibernation.
January 22 -
With only two weeks left in his role as CEO at American Express, Kenneth Chenault is already on to a new challenge as he becomes the first black executive to become a member of the Facebook board of directors.
January 18 -
Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data.
January 17 -
There's a clear interest in the airline industry in improving onboard payments, but innovations still lag the terrestrial retail sectors that have pushed advancements in mobile ordering, loyalty and in-app payments.
January 8 -
Most retailers still don't want to accept bitcoin, but that doesn't mean they want to be left out of the cryptocurrency craze.
January 5 -
Ant Financial, the internet finance behemoth controlled by billionaire Alibaba founder Jack Ma, has apologized for roping unsuspecting users into its fledgling but fast-growing credit-score system.
January 4 -
The payments industry is getting pulled in two directions, as technology and e-commerce promise a borderless future for transactions while political forces apply the brakes.
January 3 -
Fevo partners with ticketing websites such as Ticketmaster, Tickets.com and Axs.com, using its software to power a "go with friends" button to the ticketing sites.
January 3 -
After a year of trying to appease U.S. regulators, Ant Financial and MoneyGram have terminated their merger agreement, challenging the Chinese company's strategy for global expansion.
January 2 -
Businesses should not only focus on securing payments that come through, but also pay attention to account creation and logins to prevent them from becoming additional vulnerable points of exploitation, writes Justin Lie, CEO of CashShield.
December 21
CashShield -
Bandwidth, sophisticated content and store locators can all help retailers draw and keep consumers as digital shopping and payments become mainstream, writes Herman Yau, CEO of Tend.
December 20
Tend -
One of the indirect offshoots of Brexit is a government program that's designed to keep the U.K. relevant by lending a hand to new companies.
The program, FCA Innovate, may have a global effect by nurturing companies that aim to retire static authentication modes such as usernames and passwords.December 19 -
While at Klarna, Billingsley collaborated with Modo as part of a partnership between the two companies.
December 15 -
With the holidays fast approaching, the attention of watchdogs, regulators, merchant acquirers and processors needs to be on both the bottom line and the more sophisticated forms of online fraud like transaction laundering, writes Ron Teicher, CEO and founder of EverCompliant.
December 15
EverCompliant -
Pay by Bank, an app developed in recent months by Mastercard’s Vocalink unit, is expanding as Germany’s Wirecard makes the service available to all of its U.K. merchants.
December 14 -
E-commerce giant Magento Commerce has introduced Instant Purchase for its merchants, leveraging retail giant Amazon’s 1-Click checkout process after the patent recently expired.
December 14



















