Practice and client management

The New York bank says it acted appropriately in withholding the collateral on a loan to a developer that First Foundation Bank later refinanced. First Foundation’s CEO begs to differ.

The Nashville, Tenn., company hired Tim Schools from Highlands Bancshares to succeed founding CEO Claire Tucker.

Credit unions are unveiling new boards of directors and supervisory committees, along with other staffing changes.

Uber will use Adyen's technology to incorporate the latest version of EMVCo’s 3-D Secure authentication, which has been updated to comply with PSD2 mandates for stronger identity vetting.

New posts for two women executives at JPMorgan Chase spur a fresh round of speculation about the race to succeed CEO Jamie Dimon someday. And Comerica's heir apparent finally gets the call.

Earlier this year Joe Christian was named to lead the Albuquerque, N.M.-based institution on an interim basis after its previous CEO resigned.

The Consumer Financial Protection Bureau received over a quarter-million complaints in 2018, according to analysis by an advocacy group that urged the agency to maintain public access to its database.

The deals lets a North Carolina group skip the de novo process. West Town, which sold the bank, will use the funds to support a fast-growing business line.

This round of credit unions giving back includes one institution providing scholarships to seniors and another that cleaned up the side of a road.

Credit unions have announced new hires and promotions in a range of areas, including employees involved in commercial real estate, collections and market data analytics.

The proposed merger will create a bank with more than $1 billion in assets.

Consolidation activity was ho-hum for most of April before a burst of transactions — and notable ones at that — were announced in the month's final week.

Fingerprint Cards AB delivered its billionth fingerprint sensor to the market, aided by a recent deal with Gemalto to provide sensors for its biometrics credit and debit cards.

Pinnacle Bank chief Terry Turner never lacks specifics. He wants to expand inside a triangular zone that connects three Southern and mid-Atlantic cities, aims to enter five particular markets, and speaks bluntly about his plans for hiring alums of BB&T and SunTrust.

Jill Nowacki has announced plans to enter the credit union consulting space. An interim leader has not yet been named.

Departments across large institutions remain siloed, which leads to poor customer service. Fintechs are poised to take business from unhappy consumers unless banks address this problem.

Consumers expect financial institutions to provide mobile applications that combine ease of use with top-class security features. Biometrics could help credit unions keep up with these high-stakes technology demands.

The San Francisco-based online lender, which has recorded nearly $450 million in losses since 2016, is taking aggressive steps to achieve adjusted profitability later this year.

The Mile High City has been disrupted by a number of big bank mergers, which could increase competitive pressures on CUs across the state.

The long-awaited proposal includes safe harbors to protect collectors from getting sued, but would restrict phone collection attempts and allow borrowers to opt out of receiving other communications.