Practice and client management

In a first for the credit union, Kinecta FCU will be the exclusive financial services partner of the Major League Soccer team and its home venue, StubHub Center.

Talk about a #MaleFail: how shining a light on harassment could have unintended consequences for women in financial services. The New York Fed is dealing with a backlash of its own. Chief marketing officers like Citi’s Jennifer Breithaupt are playing an important role in product development. Also, new initiatives target bias on Slack and in Shakespeare.

A BankThink argues that Treasury's GSE cash infusions are just the return of stolen money; MUFG wants its Union Bank to be one of the nation's 10 largest; fintech promises a 30-minute mortgage; and more.

Several credit unions make key hires at the "chief" level in finance, marketing, business development and more.

Following a charter change from employee-based to a community-based field of membership, the credit union said the new name will help it reach its new base.

Policies to shore up banks’ corporate cultures have remained a low priority even though some regulators want to attack the issue head on. Strengthening a firm’s ethical values may best be left to a bank’s internal brass.

Banks should ensure that their employees are nimble enough to react when unexpected situations arise, just as many had to do during the 2008 crisis.

Voice authentication software has improved call center service at Virginia Credit Union and shortened call times by nearly 25 percent.

Customers are sprinkling symbols into their texts, and it's a challenge for banks to fine-tune systems to support the use of the cartoon code in communications.

Membership, lending and assets were up at every single credit union in Maine last year, according to a recent report from the Maine Credit Union League.

The Mississippi company will gain nearly $2 billion in loans after it buys Brand Group Holdings.

Doug Martinez succeeds John Walling, who spent 39 years at the helm.

No reason was given for his exit by the Silicon Valley lender, which named another prominent economist, Susan Athey of Stanford, to its board of directors.

Deutsche Bank is said to be conducting a fresh review of its trading businesses, an overhaul that CEO John Cryan is pursuing to help restore profitability amid reports that the bank is seeking to replace him.

John Damaso will retire this July after spending 25 years with the credit union. He will be succeeded by SVP Nelson Tavares.

Rebranding celebrations, financial education, hurricane relief donations and other ways credit unions are giving back.

It’s tough enough to grapple with sexual harassment in the workplace. It’s more complex when clients are involved.

Senator is concerned about the San Francisco Fed chief’s track record; the gaps at three big banks are among the largest.

Live Oak Bancshares took two years developing a loan for cemetery operators, a group that faces challenges with financing for property improvements.

Alaska USA shakes up its operations, NuMark recognizes top employees and more new hires, promotions and honors.