Practice and client management

Oklahoma City, Okla.-based True Sky Credit Union on Thursday said it gave 2016 year-end rebates and bonuses totaling $359,000 to more than 50,000 members.

A 2018 deadline to automate government payments is fast approaching. Only with a mix of technology solutions and cooperation among agencies can that deadline be met.

Cape Breton CU was created as a result of two CUs joining forces. The new institution currently serves approximately 5,800 members.

NCUA is also accepting nominations for consulting during the second half of 2017.

This is the 21st consecutive year the credit union has paid dividends back to members.

Washington Federal Chairman and Chief Executive Roy M. Whitehead will hand off his CEO duties to Brent Beardall this spring.

The credit union has rewarded nearly $3 million in patronage dividends to members since 2005.

The $605 million-asset company disclosed in a regulatory filing that Stephen Marsh, its CEO since 2008, retired on Dec. 31.

The Juntos Avanzamos Hispanic outreach program continues its expansion across the United States, adding two credit unions in Colorado in the fourth quarter of 2016.

The credit union has returned more than $1.75 million to members over the last seven years.

The credit union has returned a share of its profits to members each year since 1980.

Lakeland Bancorp in Oak Ridge, N.J., has named a new chief financial officer and chief operating officer as two other executives plan to retire.

Christopher Credit Union in Chesaning, Mich., merged on Jan. 1 with United FCU of Saginaw following a November vote by CCU's membership that garnered 100% approval.

The acquisition is one of several mergers PenFed has made in the last year.

The credit union has returned more than $50 million in "Relationship Rewards" to members since the program was put in place in 2013.

The $3.4 million dividend was the biggest payout in the credit union's history.

Daryl Tressler will retire as president and CEO of MainSource Bank in Greensburg, Ind., at the end of this year.

Bank of Montreal's Bill Downe, the longest serving chief executive officer among Canada's biggest lenders, said he has no immediate plans for retirement even after a management shuffle at the company.

2016 will go down as another wildly successful year for credit unions, but it wasn't without its challenges.

As the banking environment demands a different skill set for those operating leaner branch networks, institutions should look at tellers as a longer-term human resource with growth potential.