Practice and client management

Wells Fargo & Co. said retail customers opened 44 percent fewer new accounts in October compared with the same period a year earlier following the bank’s record-setting settlement with regulators over its cross-selling scandal.

CHICAGO – Member Loyalty Group recently celebrated two milestones – the CUSO now serves more than 100 credit unions, and it has collected more than 3 million member surveys on behalf of those CUs.

By collaborating with consumers' favorite products or retailers, loyalty programs can get an extra punch.

SouthCrest Financial Group in Woodstock, Ga., has agreed to sell its only Alabama branches to Guardian Credit Union in Montgomery, Ala.

Partnering with the District of Columbia's summer youth employment program, DGE FCU boosted young membership to the point where 12% of members are under age 24.

The purchase is expected to nearly double the credit union’ s monthly mortgage volume.

The National Credit Union Foundation is calling on credit unions to apply to leverage the Center for Financial Services Innovation’s (CFSI) consumer financial health assessment tool.

WASHINGTON, Pa. – CHROME Federal Credit Union has been on a growth run over the past two years, which continued in October when $35 million Pittsburgh Central Federal Credit Union was merged into $170 million CHROME FCU.

Both CUs have a history of serving members in the health care industry.

The credit union said that teaming up with Purple Heart Homes was a natural extension of the work it already does to assist veterans.

Superior Credit Union Inc., a $630 million institution based in Lima, Ohio, said that its subsidiary, Superior Financial Solutions LLC, has acquired Yocum Realty, a real estate brokerage firm also based in Lima.

A lot has changed for credit unions since the original Bank Transfer Day in 2011, but one thing that hasn't changed is the ability for CUs to utilize Facebook, Twitter and other outlets to mobilize consumers to join a credit union.

Lots of banks offer P-to-P and bill pay, but Fiserv's research suggests institutions can make improvements in making consumers aware.

Eau Claire, Wis.-based Royal Credit Union on Tuesday said it has completed its acquisition of the Apple Valley, Minn., office of Deerwood Bank.

HomeBancorp in Tampa, Fla., has appointed several executives to expanded roles, all to take effect at the start of the year.

Silver State Schools Credit Union continues to leave the Great Recession in its rearview mirror, as on Tuesday it reported its 18th consecutive quarter of positive earnings.

America’s Christian Credit Union in Glendora, Calif., has entered an educational partnership with the School of Graduate and Continuing Studies (SGCS) at Olivet Nazarene University.

As voters in California, Florida and nine other states decide whether to legalize marijuana, the results may force Congress to resolve differences between federal and state laws.

Mentor, Ohio-based Cardinal Credit Union on Monday said three credit unions from the Buckeye State's Mahoning County have merged into Cardinal CU.

The leading US bitcoin exchange, Coinbase, has begun using Jumio’s face match software for digital identity, adding another layer of legacy financial services on top of something that was created as an alternative to the traditional system.