Professional development

Strong policies against sexual harassment appear to be a factor in shielding banks from the public shamings that have occurred in other industries, but even they know they can’t get too complacent. Some are ditching old training sessions and trying new things like coaching witnesses on how to report demeaning behavior.

Bank managers should treat all employees fairly to get the best results from their team.

Michael DeVito, who was named Wells Fargo's interim head of home lending after the bank fired consumer lending head Franklin Codel, is now officially leading the residential mortgage unit.

JPM CEO is expected to remain at the bank for another five years; Michael DeVito had been serving on an interim basis since his predecessor was fired late last year.

More than 70% of women mortgage professionals have experienced sexual harassment in the workplace, but these incidents go drastically underreported, according to a recent Mortgage Bankers Association survey.

Sundie Seefried is high on pot banking. Hollywood is not so sweet on the former SBA head's bid for Weinstein Co. Another woman takes on Mick Mulvaney in court. And what's shushing women on Wall Street with stories to tell? Arbitration, for one thing.

The Office of the Comptroller of the Currency is eliminating a plan designed to ensure its examiners did not get too close to the big banks they supervise.

What makes a strong team? Many in finance are still misjudging these qualities, because, without even realizing it, they gravitate to those they feel most comfortable with. Here is what Barbara Byrne has learned from her own experiences in the industry.

Wonder Woman captures the essence of how women break down barriers, including in financial services. But no superpowers are needed to succeed.

You might need to call on different strategies to help you advance at each stage of your career, says Linda Verba of TD Bank.

What's more important than which job you take? Which company you work for. That is one of the lessons Huntington’s Mary Navarro learned in her 42 years in banking.

The Consumer Financial Protection Bureau was created in part to ensure that nonbanks are subject to federal oversight, but the fact is that 99% of banks are exempt from CFPB supervision.

Linda Verba, head of service strategy for TD Bank, discussed how the right look can build confidence and credibility.

Mary Callahan Erdoes of JPMorgan Chase outlines the secret to motivating employees that she learned from businessman Jack Ma.

One of the missteps in banks’ attempts to build productive sales and service cultures is overemphasizing sales processes and tactics while underappreciating product knowledge.

The film industry is painting an ugly picture of what life is like inside banks, and that could hurt banks' recruitment efforts.

After years of traditional job shadowing, a new initiative gives back office staff a taste of the challenges associated with member-facing positions.

The job descriptions of Bank of the West's branch employees have changed substantially, so each of them has received a 'passport' as a symbol of their journey.

Climbing the ladder at a large company can be daunting. At Bank of America, promising women and minority candidates are given personalized attention early on to give their careers a boost.

Tracey Brophy Warson runs the largest segment of one of the world’s largest private banking operations, overseeing offices across the continent that manage $191 billion in assets.