Good customer service, layered with new technology, gives community banks an advantage over big banks.

Freddie Mac's test of artificial intelligence to make lending decisions could be a significant turning point in broadening the use of the technology.

As cryptocurrency global payment options expand, Ripple wants to assure it stays at the forefront with its XRP token through the creation of a developer platform for third parties that will fuel new products using XRP.

Rep. Denver Riggleman, R-Va., explains why he’s introduced legislation requiring greater transparency over the Federal Reserve’s incoming payment system.

Technological efficiencies will result in the biggest reduction in headcount across the U.S. banking industry in its history, with an estimated 200,000 job cuts over the next decade, Wells Fargo said in a report.

Facebook calls an emergency meeting about its planned payments network; Well Fargo report says 200,000 jobs will be lost to robots and technology.

Mastercard has developed a service called Threat Scan to help card issuers get ahead of fraudsters by running scans on their card authorization systems based on the latest evolving global card scams.

More states are adopting mobile driver’s licenses, sparking hope of creating a shareable consumer-driven digital ID to power e-commerce and data sharing among banks, fintechs and merchants.

With financial institutions relying more and more on cloud computing services, Washington is increasingly focused on the concentration of industry data in the big three technology giants.

Fincen and others say third parties are proving to be treasure chests for crooks who create synthetic identities, but aggregators argue they help detect risk banks can’t see.

She turned around troubled business units, rebounded after a demotion and beat cancer. Now Bank of America’s chief operations and technology officer is taking on her biggest challenge yet: ensuring AI is used responsibly.

Millennials hate bureaucracy but big banks aren't agile enough to meet the demand for fast service. That gives credit unions a big opening.

Cathy Bessant, BofA’s chief operations officer, is the Most Powerful Woman in Banking; 6 standout fintechs at Finovate 2019; the Citi CEO says gender pay gap is ‘a challenge we need to tackle together’; and more from this week’s most-read stories.

Visa is leaning more heavily on its Issuers’ Clearinghouse Service to help banks combat the rise of synthetic fraud, which it attributes in part to a security measure adopted by the Social Security Administration years ago.

In the payments world, Scharf is best known as the CEO of Visa Inc. from 2012 to 2016, where his strategies for faster payments, fintech partnerships and other key issues may shed light on what he has planned when he becomes CEO of Wells Fargo.

Congress should consider acting quickly or companies could treat the Golden State's new data privacy restrictions as a national standard.

Rep. Denver Riggleman, R-Va., explains why he has introduced legislation requiring greater transparency over the Federal Reserve’s forthcoming payment system.

Checkout-free tech has only just left the gate, but has tons of promise as a way to shed lines and collect data — just the mix that sports facilities are looking for.

New plans for a ballot initiative in November 2020 threaten to overturn concessions that financial institutions, tech firms and other companies have won from state lawmakers.

The U.K. charity sector is currently facing its biggest ever crisis of trust — with a recent survey conducted by the Charities Aid Foundation finding that the proportion of the general public who donate to charity has declined for the third year in a row — amid rising concerns about wastage and corruption.