Workplace management

Here's a look at some of the industry’s latest hires and promotions, along with credit union employees who were recognized for their work.

Edward Paternostro will step down Jan. 2, and the institution's current COO, John Deieso, will take the helm.

Christopher O’Malley is set to lead the California-based institution as Ron Berry retires.

As the U.S. undergoes a dramatic demographic shift, credit unions must be proactive to ensure their employees represent the communities they serve.

Two institutions in Virginia and one in Washington state have named new leadership amid a wave of expected CEO retirements.

There's a growing consensus that if credit unions want their institutions to reflect growing diversity among their membership base, significant changes will also need to take place at the board level.

The most important part of being a successful manager is ensuring your direct reports are succeeding.

Institutions will only ensure their long-term prosperity if they establish the right training and empower staff. Here's how to do that.

The majority of credit unions are run by women, according to a recent study, but that positive news doesn't paint the full picture.

Technological advancements are helping to empower employees, and many organizations, including banks, will need to shift their cultures to continue to attract the best workers.

Municipal's previous CEO, Kam Wong, was fired earlier this year after being charged with fraud and embezzlement. Mark Ricca will now run the institution.

In honor of International Credit Union Day, here's CU Journal's annual look at the everyday occurrences – both routine and meaningful – that bring "the credit union difference" to life.

Promoting diversity must go beyond putting women in the C-suite. It’s about creating products and practices that help support and elevate those who tend to be overlooked.

Financial institutions can take a few easy steps to ensure their leadership is more representative of their customer base, including looking outside of the industry for talent. Women and people of color are not that hard to find.

Promoting diversity must go beyond putting women in the C-suite. It’s about creating products and practices that help support and elevate those who tend to be overlooked.

Whitney Austin is still recovering after being shot 12 times by the man who killed three people in the Cincinnati bank’s headquarters branch last month. The digital product manager has a new cause, has formed a foundation and is rethinking working life as she prepares to return to the bank.

From "BayBucks" to service excellence awards, California's Bay Federal Credit Union is committed to recognizing staff who go the extra mile.

From "Orange Outs" to balloon towers and more, the Alabama-based credit union is committed to creating a rewarding working environment.

Tracy Ashfield, a veteran of the mortgage industry, will take over at American Credit Union Mortgage Association when Bob Dorsa retires in January 2020.

A "revolving door" of hiring is no problem for this Texas-based credit union, which doesn't mind if staff quit and later return.