The Most Powerful Women in Banking
The goal, according to Wells Fargo's head of community banking, is to focus on how customers are treated rather than how many products they buy as well as create a consistent approach to the megabank's sprawling branch network.
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Hannah Grove has made it her mission to "eradicate jargon" at State Street, in an effort to make the company more acceible to its customers and easier for the public to trust.
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KeyCorp's $4.1 billion purchase of First Niagara is being hailed as a success, and Amy Brady deserves substantial credit.
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Sometimes speaking up can be intimidating, but Kelly Coffey did not want to lose out on the valuable insight that others might be reluctant to share. So she set about making it easier for employees at all levels to reach out to her.
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When Citigroup encounters its next big, nettlesome problem, it's a good bet that Barbara Desoer will be called on to fix it.
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In recruiting for its commercial bank, BMO Financial is increasingly looking at the athletic rosters of Big Ten colleges. Here's what it has learned.
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The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.