Federal Reserve Gov. Christopher Waller has directed central bank staff to explore the concept of a limited payment account, which would give nonbank entities in the payments space — including crypto firms — access to traditional payment systems.

The global conglomerate Koch Industries plans to invest $2 billion in Infor, an enterprise software provider for various industries including financial services.

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

As banks continue investing in technology to boost productivity, they aren't losing sight of their call centers' human sides. Even as AI grows in importance, agents are more important than ever

Sen. Dick Durbin, the Senate's No. 2 Democrat, announced he will not seek reelection in 2026, concluding more than four decades in Congress. The Illinois lawmaker leaves behind a notable imprint on U.S. financial policy, particularly regarding swipe fees.

If the loophole in the GENIUS Act isn't closed, the flow of money into stablecoins will wind up reducing the Community Reinvestment Act funding that many underserved communities rely on for development.

Sarah Woodard is Director of Insurance Product Management at InvoiceCloud, Inc., where she leads development of digital payment and disbursement solutions for insurance carriers. She brings a strong background in product management, program leadership, and systems engineering across the insurance-tech space. Prior to her current role, she held positions including Product Manager at New Relic, Inc., and earlier roles in systems and project management. Sarah holds both bachelor's and master's degrees in engineering from Worcester Polytechnic Institute.

The 23rd annual ranking of women leaders in the banking industry.