Analytics

At Beth Johnson's insistence, the bank built an analytics platform that can anticipate customers' needs. It's an investment that is paying off in big ways.

Chief Information Officer Amy Brady is revamping payments, commercial and consumer banking by not settling for the status quo.

Two of the credit union movement's biggest names are teaming up to help CUs better tackle big data.

Technology developers have little choice but to see big data deals like Mastercard’s reported collaboration with Google as an opportunity for deep, actionable analysis, setting aside the chilling effect of privacy concerns and a consumer buy in.

Community bankers take pride in their personal touch with customers, but they must extend it to mobile platforms. A good start is creating digital hubs that let customers view their full financial picture in one place, a chief technology officer says.

Four credit unions in the billion-dollar-asset range all recently signed on to CUNA Mutual Group's data analytics service.

Three of the trade group's specialty councils banded together on a report that looks at how credit unions can improve their metrics and data analytics related to growth.

The credit union service organization focuses on predictive modeling, business intelligence and technology services.

Aggregate data from analytic and predictive modeling is helping State Employees' Credit Union improve delinquencies and other areas.

People's United in Connecticut pored over all the customer data it could find to persuade customers to give the midsize bank — instead of advisory firms and investment houses — a shot at managing their money.

Credit unions know they need big data, but many aren't sure what to do with it.

In an advancing digital age, banks and merchants rarely question the data that advanced analytics and artificial intelligence can provide about their customers' financial and payments habits. But are they using data analytics to its fullest potential?

On the first day of the 2018 CUNA CFO Council conference, futurist Mike Walsh gave credit unions a hint of the world to come from both a consumer and business point of view.

A need for risk-focused data aggregation and analytics tools is at the heart of IBM's latest acquisition for its bank consulting portfolio.

The credit union's inaugural Lending Analytics Competition challenged University of Central Florida grad students to develop predictive models that could better interpret data.

Artificial intelligence will reshape the job landscape at banks; people still want to open accounts at a branch; Mick Mulvaney stacks CFPB bench with political appointees; and more from this week's most-read stories.

Across the globe, many different populations have distinct reasons for being unbanked. To reach these audiences, mainstream financial companies are discovering approaches that wouldn't be possible in the U.S.

A new survey reveals many credit unions aren't dedicating the resources they should to data analytics, which could put them at a disadvantage when the next recession hits.

With the purchase of Finivation, the CUSO hopes to deliver better data integration to the credit union industry.

The CUSO hopes to create an industry-leading data platform that helps credit unions compete with fintechs and banks.