Analytics

A big investment in data and analytics is paying off for KeyCorp, says Chief Information Officer Amy Brady.

At Beth Johnson's insistence, the bank built an analytics platform that can anticipate customers' needs. It's an investment that is paying off in big ways.

Chief Information Officer Amy Brady is revamping payments, commercial and consumer banking by not settling for the status quo.

Two of the credit union movement's biggest names are teaming up to help CUs better tackle big data.

Technology developers have little choice but to see big data deals like Mastercard’s reported collaboration with Google as an opportunity for deep, actionable analysis, setting aside the chilling effect of privacy concerns and a consumer buy in.

Community bankers take pride in their personal touch with customers, but they must extend it to mobile platforms. A good start is creating digital hubs that let customers view their full financial picture in one place, a chief technology officer says.

Four credit unions in the billion-dollar-asset range all recently signed on to CUNA Mutual Group's data analytics service.

Three of the trade group's specialty councils banded together on a report that looks at how credit unions can improve their metrics and data analytics related to growth.

The credit union service organization focuses on predictive modeling, business intelligence and technology services.

Aggregate data from analytic and predictive modeling is helping State Employees' Credit Union improve delinquencies and other areas.