The access Alexa gets by being built into users' home speakers and tablets is a delicate trust; if Amazon oversteps its boundaries, it might find Alexa gets muted or locked down.

Some banks are turning to artificial intelligence to help broaden their applicant pools and identify the candidates who display the passion, the aptitude and the leadership skills they are looking for.

How new developments on many fronts are going to affect the banking business in the coming year and beyond — and what bankers can do to prepare.

Compliance checks today are not continuous or automatic, even in the largest of global enterprises. Traditionally, compliance audits are performed by organizations just once a year when, in reality, they need to be continuous in order to be effective, writes Manoj Asnani, lead of product and design for Balbix.

With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact payments and banking in 2018.

From the identity of bankers in the 21st century to the regulatory turmoil in Washington to the huge impact of technology on the industry, readers expressed an array of strong opinions about what happened in 2017.

The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions.

With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact banking in 2018.

TD Bank's new lab seeks to divine the future of banking.

Brett King interviews Ben Goertzel, chief scientist of the robotics firm Hanson Robotics, about the strengths and weaknesses of Hanson’s humanoid Sophia robot.