The technology has become controversial for its potential for bias. Notre Dame professor Kevin Bowyer explains what his studies of this issue have found.

From leveraging AI as part of customer interactions to analytics, workstation setups and more, here's how credit unions can modernize operations and keep satisfaction levels high.

As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions.

Readers respond to how Congress should address AI, concerns on Facebook's Libra and its logo, a report challenging card fraud prevention and more.

Among other things, Kai, the insurance firm's AI assistant, will tell customers how to avoid the bank's monthly fee.

After years of largely standing on the sidelines, lawmakers are taking a closer look at whether algorithms used by banks and fintechs to make lending decisions could make discrimination worse instead of better.

As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions.

AI can ease shortfalls in legacy processing and risk systems, contends Deep Labs' Michael Lynch

Some banks are setting up their own parallel digital banks, while others form innovation labs. Roman Regelman says BNY Mellon is transforming the entire institution.

Facebook's plans to launch its Libra cryptocurrency dominated much of the discussion at American Banker's Digital Banking conference last week, but attendees also debated what big tech company might strike next and what future digital innovations are in store.