Artificial Intelligence
Artificial intelligence
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Closing its Brex acquisition adds a corporate-focused fintech and new agentic commerce tools to an already considerable consumer payments division.
April 8 -
American Banker data found that those who upped artificial intelligence spending by more than 25% in the last year saw major improvements in employee output.
April 8 -
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Emerging forms of artificial intelligence are moving so fast, traditional IT training isn't an easy fit. New research from American Banker shows how banks are handling training.
April 8 -
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Financial institution members of The Knoble will be using AI to monitor transactions around the soccer games for signs of trafficking and share suspicious activity information with each other.
April 7 -
From the war in Iran to reviving the American Dream, the CEO of JPMorganChase has a lot on his mind. Here are five takeaways from his message to shareholders.
April 6 -
American Banker's 2026 AI Talent Shift survey finds that most institutions upped spending on artificial intelligence by at least 10% over the last year.
April 6 -
Visa has deployed advanced artificial intelligence to help solve payment disputes and expedite corporate bill pay; while Mastercard adds Hong Kong to its global agentic commerce network.
April 2 -
The latest generation of anti-money-laundering software uses agentic AI to help alleviate AML alert fatigue. Experts say this use of the technology is promising, though they offer some caveats.
April 2 -
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New survey data finds little correlation between increased AI spending and layoffs in financial services. But many executives said they expect job cuts at their companies in the next 12 months.
April 1 -
Research, insights and data on how banks and financial institutions are using AI can now be found in a new location on American Banker.
March 31 -
The Minneapolis-based bank will issue the cards, and Mastercard will act as the network provider. American Express formerly ran the e-commerce giant's business credit card programs.
March 31 -
A TD Bank survey found a massive increase in the ranks of people who talk to ChatGPT about their finances. Ted Paris, the bank's head of AI, says banks still have an opportunity here.
March 31 -
Despite headlines threatening massive AI-driven disruption of the industry, legacy financial institutions with vast troves of customer data are actually very well positioned to reap the benefits of AI — if they understand how.
March 31 -
A near-collapse of the global software vulnerability database exposed critical weaknesses that could leave banks unable to track cyber threats.
March 30 -
Citizens Financial Group President Brendan Coughlin discusses how AI is changing everything at the bank — from answering questions that previously went to call-center representatives to producing client reports at lightning speed.
March 27 -
Financial security teams must treat AI like a junior analyst, requiring humans to own decisions and approve any responsive actions to threats.
March 26


















