Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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Sunwest Bank in Irvine, California, lets business customers open new checking accounts completely online, a technology challenge some large and regional financial institutions have yet to tackle.
June 22 -
The suburban New York bank says Skye, its conversational artificial intelligence assistant, is doing the work of 100 full-time employees.
June 18 -
Verizon Family Money is an app and prepaid debit card where children can spend under the limits set by their parents.
June 17 -
The New Jersey bank has been informally funding startups for more than a year. Now it has established Cross River Digital Ventures, which will focus on backing fintechs the bank wants to work with or ones that it feels will benefit the broader industry.
June 17 -
While most financial institutions have been focused on upgrading their digital channels, Andrews Federal Credit Union in Maryland listened to its customers and modernized its newest branch. Among the new features are video teller machines, touch screens offering online and mobile banking tutorials and a game area for children.
June 15 -
A new public-private network is pursuing a more comprehensive approach than other states to cultivate a strong financial technology industry by uniting banks, insurance companies, startups, government agencies, investors, universities and students.
June 9 -
A crop of budgeting apps and challenger banks, including Qapital, Honeyfi and Zeta, are enhancing joint accounts by adding communication tools and other features to help couples manage their finances.
June 4 -
The regional bank wanted to make more timely and relevant offers to its customers, especially in the realm of online and mobile banking. It worked with several vendors on a system to analyze customers’ activity and push out personalized recommendations.
June 2 -
Nearly a quarter of Black business owners seeking Paycheck Protection Program loans last year applied to fintechs — not far behind the percentage that turned to community banks, according to a New York Fed study. Deepening those new relationships could be a major source of growth for online lenders.
May 27 -
The card network's Fintech Partner Connect, which was previously available only in Europe, provides a curated list of companies that Visa clients, including banks, can consult for help opening accounts or aggregating customer data.
May 26
