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Market Intelligence:
AI
Payments
Research
  • Politics and policy
    5 states blazing new trails in financial services policy

    While red states like Florida have embraced the cryptocurrency industry, officials in New York and Illinois are taking action on Democratic Party priorities such as diversity and climate change. Here's a look at some hotbeds of innovative policymaking.

    By Jon Prior, Jordan Stutts, Polo Rocha and Allissa Kline
    May 18
  • Consumer banking
    How credit unions in California, Hawaii are rethinking branch models

    Kinecta Federal and Hawaii State Federal are launching smaller, high-efficiency branches and creatively managing real estate to better meet members where they are as well as cater to a younger demographic.

    By Frank Gargano
    Data Reporter
    May 18
  • Community banking
    Top-performing U.S. community bank shows value of revenue diversification

    Perennial No. 1 Oregon Bancorp, which operates as Willamette Valley Bank, boasts strong sources of fee and interest income, sound underwriting and vibrant geographic markets. It’s a formula shared by many on American Banker's list of the 200 highest-performing publicly traded small banks.

    By Jim Dobbs
    Deputy Editor, Community Banks
    May 17
  • Politics and policy
    Regulators plan public hearings on TD, BMO deals

    A hearing on the pending BMO-Bank of the West merger will be held in July, and another on TD's proposed acquisition of First Horizon is set for August. The announcements indicate that regulators have decided to hold such hearings more often.

    By Polo Rocha
    Staff Writer
    May 17
  • Industry News
    Dimon’s big pay package gets thumbs-down from JPMorgan shareholders

    Only about 31% of the bank’s shareholders voted Tuesday in favor of a nonbinding “say on pay” resolution. The harsh verdict followed a one-time award of $52.6 million in stock options to keep Chairman and CEO Jamie Dimon on the job for five more years.

    By Allissa Kline
    Reporter
    May 17
  • Regulation and compliance
    Fed's balance sheet runoff raises uncertainty for capital rules

    The Federal Reserve will begin shedding as much as $47.5 billion of assets monthly starting June 1 to tamp down on inflation. But doing so could undermine the banking industry’s preferred source of liquidity.

    Kyle Campbell, Washington bureau, American Banker
    By Kyle Campbell
    Staff writer
    May 17
  • Payments
    Inside the ‘consumerization of payments’

    Consumers are still the driving force of payments innovation — even in business use cases, according to honorees from this year’s Most Influential Women in Payments who spoke at American Banker’s Payments Forum.

    By John Adams
    Executive Editor, Payments
    May 17
  • Mobile technology
    USAA scores mobile deposit capture patent win against PNC

    The bank and insurance company continues to battle its rivals over their use of technology USAA claims it invented.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    May 17
  • Consumer banking
    Amex, Discover, Charles Schwab lead direct banks in customer satisfaction

    Online-only banks that place a premium on personalized customer service receive higher satisfaction ratings, according to a new survey by J.D. Power.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    May 16
  • Payments
    How Affirm hopes to ward off the growing BNPL competition

    The point-of-sale lender is teaming up with Fiserv to streamline its onboarding process for merchants. It's part of Affirm's effort to differentiate itself as more banks and fintechs enter the highly competitive buy now/pay later market.

    By John Adams
    Executive Editor, Payments
    May 16
  • BankThink Open finance is the future of banking

    A clear, cross-agency regulatory framework is needed to help the industry embrace the promise of this new financial services paradigm.

    May 16
    Jane Barratt
    Jane Barratt
    MX
  • Commercial banking
    New closing target set for U.S. Bancorp-MUFG Union deal

    Completion of U.S. Bancorp’s $8 billion acquisition of MUFG Union Bank, originally slated for June, has been pushed to the second half of 2022, the seller’s parent company says.

    By Jim Dobbs
    Deputy Editor, Community Banks
    May 16
    U.S. Bank Union Bank.jpg
  • Wealth management
    Wells Fargo names new head of its financial advisory unit

    The former JPMorgan Chase executive will will replace Jim Hays, who is retiring.

    By Polo Rocha
    Staff Writer
    May 13
  • Commercial banking
    Aggressive Fed throws wrench into banks' deposit-cost plans

    The Federal Reserve’s forceful moves to fight inflation are resetting expectations about how quickly banks will need to start raising their deposit rates.

    By Polo Rocha
    Staff Writer
    May 13
  • Bank technology
    Regions shuffles executives as it prepares to replace core systems

    The Birmingham, Alabama, bank is moving its head of consumer banking, Scott Peters, into a new role as chief transformation officer to build new technology infrastructure.

    By Kevin Wack
    Banking Editor
    May 12
  • Branch banking
    Less than four years after shooting, Fifth Third faces hostage situation

    The Cincinnati bank was targeted for the second time since 2018 when an armed man took hostages at a branch in suburban Chicago this week. Security experts say traditional robbery training may have to be expanded as active-shooter situations become more common.

    By Jon Prior
    Staff Writer
    May 12
  • Cyber Security
    How an ex-BofA CIO ferrets out insider threats

    David Reilly oversaw cybersecurity efforts at the bank for years and has learned how employees with access to sensitive information can be flipped, conned or extorted into cooperating with hackers.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    May 12
    David Reilly Bank of America
  • Regulation and compliance
    Citi names internal candidate as its next chief compliance officer

    Tom Anderson currently serves in a compliance role overseeing personal banking and wealth management at Citi. He will succeed Mary McNiff, who is moving into a new position at the $2.4 trillion-asset bank.

    By Allissa Kline
    Reporter
    May 12
    Citigroup to Exit Retail Banking in 13 Markets Across Asia, Europe
  • Bank technology
    Truist reckons with customer backlash after integration snags

    Consumer complaints surged in March, shortly after the North Carolina bank completed a core technology conversion to bring together BB&T and SunTrust. Truist is still dealing with the gripes, which involve delayed access to cash, difficulties using debit cards and excruciatingly long wait times.

    By Allissa Kline
    Reporter
    May 11
  • Politics and policy
    JPMorgan, Goldman exploited ‘loophole’ in Russia sanctions: Lawmakers

    The banks have reportedly facilitated trades of Russian sovereign and corporate debt. Two Democrats in Congress want more information, saying that the dealings, though legal, may undermine efforts to hold Russian President Vladimir Putin accountable for the invasion of Ukraine.

    By Jon Prior
    Staff Writer
    May 11
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