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Market Intelligence:
AI
Payments
Research
Industry Data
  • Payments
    9 companies investing more in small-business payments

    With worries about inflation and the economy, fintechs and banks sense an opportunity for new technology that speeds transactions and slices overhead.

    By John Adams
    Executive Editor, Payments
    September 29
    American Express building.
  • Commercial banking
    Bank earnings to shine spotlight on loan charge-offs

    Commercial real estate borrowers, including vulnerable office tower landlords, are increasingly struggling to make payments and, as a result, more lenders are expected to report higher credit costs.

    By Jim Dobbs
    Deputy Editor, Community Banks
    September 29
    synovus-sign
  • Mortgage technology
    Cross-selling is key for ICE's success post-deal, it says

    MSP users who are not Encompass customers are a particular target and vice versa, ICE Mortgage Technology chair Ben Jackson said.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    September 28
    Signage at an Intercontinental Exchange office in Atlanta.
  • Credit unions
    Credit unions that serve federal workers prep for government shutdown

    To help those who may not get paid during a budget deadlock, credit unions are reviving past programs such as low-interest loans, payment deferrals and forms of relief.

    By Frank Gargano
    Data Reporter
    September 28
    Capitol Hill silhouette
  • Artificial intelligence
    How can a bank pick the AI model that suits it best?

    Financial institutions are generally familiar with ChatGPT, but other options exist such as language models sold by Anthropic and Cohere. Research firms, academics and others are racing to develop benchmarks for comparison shopping.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    September 28
    OpenAI-Anthropic-Cohere.jpg
  • Regulation and compliance
    Gruenberg: Congress probably won't alter deposit insurance

    Federal Deposit Insurance Corp. Chairman Martin Gruenberg said despite earlier proposals for reforming deposit insurance following this spring's bank failures, congressional interest in major reforms has waned and prospects for legislative changes are dim.

    By Ebrima Santos Sanneh
    Reporter
    September 28
    Martin Gruenberg
  • BankThink Micromanagement or empowerment? Why not try both?

    When running a bank branch, there are certain employee behaviors that must be nonnegotiable. But that still leaves plenty of room for improvisation and creativity.

    September 28
    Dave Martin
    Dave Martin
  • Payments
    What to expect from Amazon's massive investment in AI

    Through its commitment of up to $4 billion in Anthropic, the e-commerce giant can bring advanced analysis, shopping and checkout tech closer to the point of sale — and farther away from traditional transaction processors.

    By John Adams
    Executive Editor, Payments
    September 28
    Attendees walk past a signage for Amazon Web Services (AWS) Summit in San Francisco, California, U.S., on Wednesday, April 19, 2017. Amazon.com Inc. Web Services chief executive officer Andy Jassy is leading a push into artificial intelligence to boost Amazon's cloud computing, which commands about 45 percent of the market for infrastructure as a service, where companies buy basic computing and storage power from the cloud. Photographer: David Paul Morris/Bloomberg
  • Customer experience
    How banks are using augmented reality

    Ally Financial and Workers Credit Union say they've successfully infused marketing campaigns with AR to hype their brands and communicate their corporate values even as skeptics question whether customers are clamoring for the technology.

    By Miriam Cross
    Tech Reporter
    September 27
    WooSox mascot Smiley aims a smartphone at an augmented reality target
  • Payments
    Why U.S. Bank committed to charitable-cause card rewards

    Cash remains king, but some credit card customers prefer giving their rewards to nonprofits, so the Minneapolis banking giant has made it a year-round option where it's matching donations dollar for dollar.

    By Kate Fitzgerald
    Senior Editor, Payments
    September 27
    U.S. Bank
  • Regulation and compliance
    Goldman Sachs joins consortium for securities position reporting

    The bank has joined with four other financial giants — including Barclays, BNP Paribas and HSBC — to launch Endoxa, which will enable the firms to use technology to standardize their approaches to compliance.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    September 27
    Goldman Sachs signage is displayed at the company's booth on the floor of the New York Stock Exchange.
  • Branch banking
    Branch spotlight For Julie Celozzi at Cogent Bank, a boutique experience is the goal

    The two branches Julie Celozzi oversees for the Orlando, Florida, bank amassed $400 million of deposits in three years. Such production is often a steppingstone to bigger things, but Celozzi — who began as a part-time teller in high school — says she is "hooked" on branch banking.

    John Reosti Author Image
    By John Reosti
    Reporter
    September 27
    Julie-Colezzi-cropped.png
  • The Most Powerful Women in Banking 2023
    The Most Powerful Women in Banking 2023

    Our annual list of The Most Powerful Women in Banking.

    By Editorial Staff
    September 27
  • Most Powerful Women in Finance 2023
    The Most Powerful Women in Finance 2023

    Our annual list of The Most Powerful Women in Finance.

    By Editorial Staff
    September 27
  • Most Powerful Women to Watch 2023
    The Most Powerful Women to Watch 2023

    Our annual list of The Most Powerful Women to Watch.

    By Editorial Staff
    September 27
  • Most Powerful Women in Banking Top Teams 2023
    The Most Powerful Women in Banking Top Teams: BNP Paribas

    BNP Paribas's Technology, Media and Telecommunications North America team has nearly doubled its revenue since launching in 2018, while keeping headcount nearly the same.

    By Matthew Blake
    September 27
    Barbara Nash, BNP Paribas
  • Most Powerful Women in Banking Top Teams 2023
    The Most Powerful Women in Banking Top Team: Emprise Bank

    Emprise's innovation and strategy team worked much of the last two years hammering out an infrastructure for the new banking service.

    By Matthew Blake
    September 27
    Emprise Bank Top Team
  • Most Powerful Women in Banking Top Teams 2023
    The Most Powerful Women in Banking Top Team: Fifth Third Bank

    The wealth and asset management team, led by Kristine Garrett, saw a 34% year-over-year boost in total revenue for its business line, up to $626.6  million.  

    By Rebecca Stropoli
    September 27
    Kristine Garrett, Fifth Third Bank
  • Most Powerful Women in Banking Top Teams 2023
    The Most Powerful Women in Banking: Top Teams

    Our annual list of The Most Powerful Women in Banking top teams.

    By Editorial Staff
    September 27
  • Most Powerful Women in Banking Top Teams 2023
    The Most Powerful Women in Banking Top Teams: Santa Cruz County Bank

    In the past year, the bank's executive leadership team began an asset-based lending division, a treasury management department and a rotational development program designed to recruit talented college graduates.

    Case-Ingrid-Headshot
    By Ingrid Case
    September 27
    Santa Cruz County Bank executive leadership team
Load More
23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.