Investment in machine learning is outpacing consumer interest on the ground. Here's what companies like FIS and Marqeta are doing while waiting for demand to catch up.

The payments industry produces billions of cards each year, contributing to the massive amounts of plastic that end up polluting the planet. Key players have stepped up to adopt more environmentally friendly options.

Banks handle vast amounts of data, and understanding and making the most of that data is key to staying competitive.

A new state regulation brings consumer-style rules to the small business realm, extending California regulators' ability to crack down on nonbank lenders that engage in questionable practices. Observers believe that it could be a model for other states.

Forget special offers, ubiquitous branches and promises of convenience. Younger clients want to see state-of-the-art technology and hear good things from friends and family, according to a recent Arizent survey.

Banks like Capital One, U.S. Bank and Santander are updating their floor plans and their menus — often with a discount on food or beverages for cardholders — to reach more millennial and Gen Z consumers.

No matter how good generative artificial intelligence gets, consumers navigating the purchase of complex financial products will always demand the attention of expert human advisors.

A series of deals over the summer suggests growing interest by private equity investors in acquiring community banks. Five such deals have been announced this summer alone.

Consumer loan balances fell in July for the first time since 2020 as banks have tightened lending standards in response to rising rates and jettisoned assets to bolster liquidity and capital levels.

The Alabama-based regional bank didn't effectively track whether some loans complied with flood insurance regulations, according to the Fed. Regions said that it had fixed the issue by 2017.

The lack of affordable housing is becoming an increasingly acute political and economic problem. But a few small tweaks to a Federal Housing Administration loan program could unlock prospective homeowners' potential to solve that problem for themselves.

Banks are holding their fintech partners to a higher compliance standard as regulatory scrutiny of banking-as-a-service increases.

Many public-transit riders are ready for a single app to manage fees for trains, buses, bicycles, scooters and ride-sharing across cities, according to a new global survey from Visa.

Figure, Oportun and Brex are among the fintechs that have dropped their applications for a banking charter.

It's hard to see FedNow as a revolutionary solution because it's not actually much newer, faster or cheaper in many cases than existing payment services.

The job cuts come amid caution about the industry's growth potential in the second half of the year. Some 45,000 positions have been lost in banking and related industries over the last two-plus years.

The New York megabank is considering splitting its institutional clients group division into three parts following the upcoming departure of top executive Paco Ybarra, the Financial Times reported. The heads of the three segments would report directly to CEO Jane Fraser.

The longtime payments executive plans to maintain the company's alternative pricing as a way to address the growing criticisms of interchange.

Tighter credit standards and lower demand for business loans could make it harder for the Fed to achieve the soft landing it's seeking. Still, bankers are cautiously optimistic, noting that some businesses are using their savings to invest at a time when borrowing costs are high.

Roughly 55% of people sentenced for embezzling funds from 2007 to 2017 were women, according to new research. Some experts suggest women are more likely to hold accounting and money-handling jobs, while others say the trend is a reflection of biases by employers and law enforcement.