Hopewell is bolstering its member service with several new tellers, Suffolk announces board members and more credit union advocates in the news.

The online lender said it is on track to hit its goal of becoming profitable by yearend. It also extended a partnership agreement with JPMorgan Chase.

Fifth Third’s new chief legal counsel, Jelena McWilliams, might be changing jobs again and Australia’s first female bank CEO tells all in a memoir. Plus, the advantage with female founders, and young feminists on the rise.

Aberdeen Proving Ground FCU promoted a new executive in charge of its member service center, and more new hires and personnel news from CUs across the country.

Two experts traded verbal barbs over whether promoting a sales culture helps or hurts the credit union mission of putting members first.

As an investment community, we have to realize that any system with 90% homogeneity is vulnerable, while diversity makes the system more resilient.

Year to date through March 31, 2017. Dollars in thousands

Full-time equivalent, as of March 31, 2017. Dollars in thousands

The app, formerly known as BillGuard and a favorite of many fintech insiders, helped users protect their identities and monitor their credit scores.

IH Mississippi Valley exec attends U.S. Army War College seminar and more CU professionals in the news.

The New York Times explores why we lack female CEOs, Uber considers Bank of America’s Anne Finucane for its CEO spot, and State Street’s head of corporate governance explains its push for gender diversity on boards. Plus, who needs a hero?

Citizens Equity First promotes two in its electronic services department and more promotions, new hires and awards.

Atlantic Bay Mortgage Group has agreed to buy a majority stake in Virginia Community Bank in a rare instance of a nondepository mortgage company buying a bank, rather than the reverse.

Banks planning to shift parts of their operations from London to other European cities because of Brexit will have to increase salaries because of a skills shortage, according to the head of a recruitment company.

As real estate loans continue to be a key product, CUs are investing in personnel focused on these offerings.

Union Bankshares in Virginia lost several key lending officers after it bought StellarOne. Management as a result has made changes to minimize employee flight from its latest M&A target, Xenith Bankshares.

Outside counsel for Wells Fargo accidently sends files on wealthy customers to opposing lawyer in defamation case; White House wants agency’s consumer complaint database to be private.

The branch manager was terminated after she reported conduct by at least three private bankers working under her that she believed to be bank, wire and mail fraud.

A regulatory plan to create new restrictions on banks’ executive compensation practices appears dead — but changes since the financial crisis may have made the proposal largely obsolete anyway.

Various departments will be realigned or consolidated and staff will shrink by attrition in the agency’s first large-scale restructuring since 2003.