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Wilmington Trust and some of its executives had been accused of intentionally understating past-due loans in 2009 and 2010.

Automated payments, IVR and emerging innovation are necessary to jolt payment performance, writes David Yohe, vice president of marketing at BillingTree.

Standard Cognition's Michael Suswal says his company — often compared to Amazon Go for its cashierless checkout model — is not racing to market against Amazon. But he does admit there's a benefit to getting there first.

Ripple announced several new customers Tuesday. The startup says its software, designed to compete with Swift, allows banks and others to send cross-border payments more quickly, transparently and cheaply.

The CEO of J.P. Morgan Asset Management and American Banker’s Most Powerful Woman in Finance shares advice about dealing with tricky clients and colleagues.

Branches may be closing in droves, but they still play a key role in attracting and retaining customers. Here's how three banks are trying to maximize their potential.

Fannie Mae and Freddie Mac were not affected by a hacking incident against the accounting giant Deloitte, the companies said Tuesday, after a British newspaper alleged a server containing emails from government agencies was compromised.

The bank is upgrading its ATM network to work with Apple Pay, Android Pay and Samsung Pay, allowing easier cash withdrawals and other cardless ATM transactions.

In experimenting with a chatbot on its mobile app, TD Bank will have to tackle the same issue facing several of its rivals — how to automate conversations with consumers and decide at what point it’s time to switch to a human.

Canadian startup Payment Rails, which aims to use APIs, blockchain and artificial intelligence to find efficient routes for cross-border payments, has closed a seed round bringing funding for its concept to $1.1 million.