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The latest report from the American Customer Satisfaction Index reported lower scores for both industries, with credit unions recording their lowest ranking since 2011.

JPMorgan Chase CEO Jamie Dimon says the partisan bickering over coronavirus relief aid is harming households and businesses and jeopardizing the chances of an economic recovery.

CIT Group over a year's time brushed off several offers from First Citizens BancShares, entertained rival bids and kept negotiating on price and board representation before striking a deal, according to a new regulatory filing.

The two companies have worked together to provide a banking app that community banks can implement and deploy in 30 days.

Cameron Minges will become president of the Indianapolis-based credit union effective Jan. 1.

Securus Technologies and JPay are launching a general-purpose reloadable prepaid card that will include access to various financial services and money transfer capabilities, as well as benefits for families handling finances of a loved one currently incarcerated.

Google has redesigned Google Pay to add new financial management and loyalty features; and to offer consumers checking and savings accounts from partner banks and credit unions in 2021.

More lenders and governments should partner with community development financial institutions to ensure aid reaches minority-owned businesses that are the backbone of many neighborhoods slammed by the coronavirus.

PCI has issued guidelines that are helpful, says PXP Financial's Koen Vanpraet.

A recent survey by the American Bankers Association found that mobile apps surpassed online banking as the go-to platform for consumers earlier this year, and its popularity has continued to rise since the onset of the pandemic.