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Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.
October 11 -
The San Francisco challenger bank is adding 150,000 customers per month and plans to expand its financial product offerings.
October 10 -
Customers say they like their bank, but in a customer survey banks significantly lagged retail brands like Amazon in ease of service and satisfaction.
October 10 -
They are good at helping track savings, spending and debt, but they do not always provide consumers with a complete picture of their financial health.
October 5 -
The company is offering short-term installment loans to its clients’ customers; even institutions not accused of wrongdoing may pay a price.
October 5 -
Glassbox, a digital customer management company based in London, allows banks like JPMorgan Chase and Bank of America to use data and analytics to study customers' behavior.
October 4 -
The Louisville, Ky.-based credit union has adopted Shastic's text message-based Elle platform in the hopes of expanding lending among younger members.
October 3 -
Truebill, which started as a subscription management app and grew into one targeting bank fees, is now offering automated savings and financial management.
October 3 -
Wells Fargo has numerous mobile banking and card account apps in the works, including Control Tower and Greenhouse, and those will inform its Pay with Wells Fargo project, according to Beverly Anderson, the bank's executive vice president of cards and retail services.
September 27 -
By using the app, which will go live Monday in a pilot program, customers can point their phone at a vehicle and get an augmented reality overlay that provides all its critical info: the make, model and year of the car, as well as its price range and other information.
September 27