Mobile banking

By using the app, which will go live Monday in a pilot program, customers can point their phone at a vehicle and get an augmented reality overlay that provides all its critical info: the make, model and year of the car, as well as its price range and other information.

Cathy Bessant, Bank of America's chief operations and technology officer and American Banker's Most Powerful Woman in Banking for 2018, keeps pushing herself, while testing the limits of what the industry can do.

Amazon's voice assistant will soon be in cars and even microwaves, but banks have not yet proven to customers they can serve them with conversational tech.

Several hard realities, including legacy technology and the pace of change in software and apps, leave firms vulnerable to outages that stir public outcry.

Julie Demarigny will be in charge of mobile and online strategies at the San Francisco bank.

The Atlanta bank warned that some customers may experience intermittent access. A routine system upgrade gone awry caused the problem.

Goldman's lending and deposit-taking division gets a new chief, while its EMEA head take's responsibility for Goldman's business outside North America; SunTrust's website and mobile app down for second day.

The bank chalked up its outage to "a normal system upgrade that experienced technical difficulty."

A new, 10-part podcast series examining housing blight; JPMorgan’s Jamie Dimon baits President Trump; U.S. Bank returns to small-dollar lending; and more from this week’s most-read stories.

Small banks and credit unions are searching for a high-tech edge over big-name financial institutions, and Amy Gililland at the technology firm Kasasa says it’s a goal that is within sight.