Mobile banking

At a time when credit unions have seen a major increase in fee income from overdrafts, several big banks are following Silicon Valley's lead by offering new fee-free accounts.

In focus testing for its digital-only app, Finn, Chase learned users wanted a standalone brand that still offered some traditional features, such as paper checks.

The sharing economy, declining cash usage, mobile banking and more will all have a major impact on how credit unions do business less than a decade from now, according to one analyst.

Savvy fintechs are providing automated advice, dashboards and financial monitoring for families of people over 50.

JPMorgan Chase and Wells Fargo are following Silicon Valley's lead by offering new fee-free accounts. While there are risks involved, the cost of doing nothing would be significant, analysts said.

The Minneapolis bank is pitching the automated investment advice product, a joint venture with a BlackRock unit, to a wide range of age groups, not just younger consumers.

JP Nicols and Jason Henrichs discuss making apps and branches more productive, with Michelle Tinsley of Tinsley Retail Insights and Mike Laven of Currencycloud.

The 5-year-old company, which is seeking to rebundle consumer finance on the mobile phone, has named Jon Stevenson head of banking and wealth management.

Three years ago the core provider Finastra sought the help of Malauzai to meet customers' cutting-edge technology demands. This week, it bought the software maker.

The bank’s AI-driven virtual assistant, which lets people quickly search transactions and cancel subscriptions and other recurring charges, was an instant hit. But BofA will have to take a number of steps to sustain erica's early momentum.

From the opportunities — and threats — in artificial intelligence to envisioning a world in which "Wi-Fi is like air," here is what everyone was buzzing about at American Banker's Digital Banking conference.

USAA's lawsuit accusing Wells of infringing on its remote-deposit patents is new territory: bank-on-bank fights over intellectual property.

When asked if other banks were being sued, USAA said the lawsuit names only Wells Fargo because the bank is one of the biggest adopters of remote mobile deposit capture and has failed to license the technology.

Redwood CU's home-grown pay-by-text solution won a prestigious award recently, but the credit union is already looking at ways to build even more functionality into it.

The firm graded bank and credit card apps on customer satisfaction, appearance, navigability, and availability and clarity of information.

The recent outcry over government use of Amazon's facial recognition software will force TD Bank, USAA and others to confront flaws in the technology that make it harder for women and minorities than white men to use mobile banking.

Shari Van Cleave, head of Wells Fargo Digital Labs, says the bank is experimenting with artificial intelligence and augmented reality to create new ways to present data to customers.

A new integration between Blend and Ellie Mae seeks to improve the use and accessibility of electronic mortgage documents, the latest in an ongoing industry effort to create a more simplified and consistent borrower experience.

The bank found that mixing personal finance management with positive reinforcement allowed it to appeal to younger customers.

Fintech challenger banks like Simple, Moven, Varo and Chime have faced separate headwinds in recent years. Here's how they’re taking up the charge again.