Amazon

While apps are still a popular way for customers to order and pay, other options are emerging because they're a natural fit for restaurant patrons, many of whom are already heavy users of text, social media and voice technology.

There's never a good time to expose customer data, but the incident Amazon disclosed Wednesday could upend two major events: Black Friday/Cyber Monday and a reported effort to get merchants to accept Amazon at the point of sale.

When companies cling to outdated methods of payment processing, the results is a highly fragmented consumer experience. It also adds unnecessary administrative costs and decreases efficiency, writes Jeffrey Brown, president of VPay.

In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.

Amazon is rightfully thought of as an e-commerce juggernaut, but the company's latest move — opening additional headquarters in the New York and Washington, D.C. areas — has drawn attention to how its presence changes the physical world.

Amazon Go’s cashierless checkout model has made its impact felt across the board, motivating large chains like Walmart and Kroger's to respond. But the biggest threat it poses is to convenience and fast-food brands like 7-Eleven.

Tepid loan and deposit growth has been a persistent theme in 2018, but that could soon change for community and regional banks in the New York and Washington markets.

The online-only bank hopes new leadership can help it overcome its rocky past three years.

Amazon’s transit-friendly posture should provide momentum for digital ticketing and other subway improvements in Queens, N.Y., and northern Virginia — and if recent history is any indication, Amazon may take an active role in improving that infrastructure.

Amazon’s dominance is in no danger, but the e-commerce giant is looking over its shoulder as Walmart and other retail powerhouses close in. The fourth quarter could be a tipping point for Amazon, which recently lowered its holiday sales growth forecast.

Western Union and Amazon are collaborating to bring the e-commerce giant's services to consumers who may not currently have access to online shopping or those who prefer not to make digital payments.

Amazon Go’s getting a lot of the attention among cashierless store projects, but it's far from alone. However, any attempts to dethrone Amazon are just as likely to help it succeed.

A Sam's Club warehouse in Dallas will test a wide range of mobile technology including — artificial intelligence, augmented reality, voice and cashierless checkout — to stay competitive against Amazon Go's high-tech spin on retail.

What keeps execs up at night in the payments, retail and banking industries? Quite a lot, including disruption from tech giants and competition from foreign rivals.

Despite the fervor over mobile wallets and banking, one day consumers may never need to open a dedicated bank or payment app.

American Express has positioned itself as a small-business champion for decades, but its partnership with Amazon illustrates the paradox of supporting mom-and-pop shops by enabling them to buy supplies from their largest competitor.

Amazon.com Inc. and American Express Co. are upping the ante in their bid for small-business spending.

The $380-billion asset company will soon join the parade of big banks and tech companies that are migrating online to meet the demands of business owners.

With higher entry-level pay becoming more common, credit unions must determine whether to follow the lead of the select employer groups they serve.

American Express turned its loss of its Costco card business in 2016 into a pivot to a more technology-heavy strategy, a plan that is paying off with major deals with large partners and solid earnings.