Amazon

The tech giants might be moving into small-business lending, but they’re more likely to take business away from large commercial lenders, not community institutions.

Know how many different ways customers can ask a virtual assistant to move money between accounts? The answer is one of Bank of America’s takeaways from a lot of trial and error this year in launching voice-activated services.

Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.

Customers say they like their bank, but in a customer survey banks significantly lagged retail brands like Amazon in ease of service and satisfaction.

Amazon has signaled an interest in the French grocery market, spurring Casino's development of a high-tech concept store in Paris.

As Wall Street keeps a wary eye on Amazon.com Inc.’s possible foray into finance, Discover Financial Services’ new chief executive officer isn’t too worried about technology-based invaders.

Brian Roemmele debriefs on Alexa’s new range of voice-activated appliances, and Dmitry Malyanov, co-founder of AdHive, shares some of the questionable ICO promotion tactics he’s seen.

Online commerce is today dominated by a small handful of middlemen marketplaces that charge outsize commissions for access to a consolidated buyer pool. But new technology can change that model, writes KJ Erickson, CEO and co-founder of Public Market.

Amazon's voice assistant will soon be in cars and even microwaves, but banks have not yet proven to customers they can serve them with conversational tech.

"Normal system upgrade" knocks out SunTrust's online- and mobile-banking ops; "just a matter of time" before Amazon, Google enter mortgages; Wells Fargo looking for Tim Sloan's replacement?; and more from this week's most-read stories.

The variety of these new devices may seem random or experimental, but each is responding to a specific threat to Amazon's work in voice-controlled commerce.

Amazon is reportedly weighing plans to expand its cashierless Go convenience stores to include up to 3,000 units by 2021 — but traditional convenience stores may not feel the effects as much as the fast food market.

Chief Executive Officer Jeff Bezos sees eliminating meal-time logjams in busy cities as the best way for Amazon to reinvent the brick-and-mortar shopping experience, where most spending still occurs

LoanDepot's CEO Anthony Hsieh delivered a bracing message to mortgage lenders on Monday — strong new competitors are coming into this market, so they need to expand their offerings.

Jet.com has added a range of improvements including voice-controlled shopping lists, faster delivery turnarounds and customized delivery options including same-day grocery delivery in Manhattan

By bringing Prime benefits to the movie industry, through discounts or a MoviePass/subscription-based model, Amazon could entice even more users to its loyalty program, writes Tom Caporaso, CEO of Clarus Commerce.

Ring's smart doorbell was its billion-dollar ticket to Amazon's empire, which bought the company as part of its move into consumers' homes and communities.

Uber’s latest app update adds a stored-value account that incentivises riders to dive deeper into the Uber ecosystem — and away from their bank or mobile wallet provider.

Amazon Go may be stealing the spotlight, but it is far from alone in the rush to revolutionize in-store checkout through the use of sensors, scanners, mobile devices and more.

The new optimism is fueled by rising standards of living, increases in smartphone usage and cheap data plans that are boosting internet penetration across the nation. Perhaps most important, India is the last big retail market still up for grabs, with an internet economy projected to double to $250 billion by 2020.