Amazon

Checkout-free stores would seem to be the perfect fit for germaphobic shoppers during the coronavirus pandemic, but until now the model has been mostly experimental.

Amazon, Walmart and Facebook are using point of sale credit, deliveries and in-app payments to outflank Paytm in India, honing services that they see as vital to shaping the global economy's recovery.

Today’s consumers increasingly live in a world of customization, and their expectations mirror the need for a seamless consumer experience that addresses their personal preferences, says Envestnet/Yodlee's Brandon Rembe.

Big data graph analytics allow you to “drill down” into complex interrelationships among organizations, people and transactions, says TigerGraph's Todd Blaschka.

Amazon.com Inc. suffered a technical glitch on Sunday affecting online grocery orders through its Whole Foods and Amazon Fresh delivery services, which have become lifelines for household essentials for people looking to avoid stores due to the coronavirus outbreak.

The addition of Maria Renz shows how much emphasis the San Francisco fintech is putting on operations and customer experience.

The Amazon effect in financial services will be much bigger than the one experienced by the retail industry—it will have a deeper impact due to the financial services industry being bigger and more vulnerable, and because consumers are now more comfortable with change, says TigerGraph's Todd Blaschka.

Amazon's dominance of the smart speaker segment makes it well positioned to turn an increasingly work-from-home culture into a voice-shopping powerhouse.

In announcing plans to export Just Walk Out to other retailers, Amazon rattled the emerging autonomous checkout industry and raised questions about its ability to amass even more data than it already has about consumer consumption patterns.

Banks, especially smaller ones, are more worried about the competitive inroads that Apple Pay, Venmo and others have made than they are about tech companies' incursions into other financial segments, according to a new survey by Promontory Interfinancial Network.

Consumer response to banking by smart speaker has been underwhelming. But a handful of financial institutions keep plugging away in hopes customers warm to the advantages of verbal commands instead of pushing buttons.

The $800 billion grocery industry is keeping a sharp eye on a strip mall in the Woodland Hills neighborhood of Los Angeles. There, sandwiched between a nail salon and a bank branch, Amazon.com Inc. is working on the first in a new chain of grocery stores set to open this year.

Investors think the billions being shelled out to keep up with the likes of Amazon might be better spent elsewhere.

Payment industry players are expected to present testimony on Capitol Hill before a House financial technology task force on Thursday that’s weighing a bill to prohibit stores from refusing to accept cash.

The payments industry is a hotbed of innovation, and many of its larger players are eager to claim patents on new developments.

By experimenting with palm-print hand wave transactions, Amazon is putting its resources behind another work-in-progress technology that traditional retailers will almost certainly have to invest in just to keep pace.

The local payments acceptance technology of cross-border fintech dLocal is now available for Amazon users in Chile.

Moynihan says the bank’s consumer market share could be doubled; retail terminals would connect customer’s hand print with their card information.

Last week, Indian regulators ordered an antitrust probe of Walmart and Amazon while Jeff Bezos and other Amazon execs traveled to New Delhi to tout a $1 billion investment to digitize local businesses. The message is U.S. investment is welcome, as long as U.S.-driven data mining is kept at bay.

The recent explosion of online shopping tools pointing users to the lowest prices for items — particularly on Amazon — appears to be making the e-commerce giant nervous.