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Business payments are notoriously resistant to automation and innovation, though there are some signs of digital processing showing up in the education and science market.
October 23 -
Payments company reports double-digit increases in both profit and revenue; card company faces intense competition.
October 20 -
Chenault to leave credit card giant helm after 16 years, vice chairman will take his place; Brett Redfearn named the agency’s director of trading and markets.
October 19 -
American Express' incoming CEO may have to fundamentally change how the company makes money, if regulators and the Supreme Court side against it.
October 18 -
There's never an easy time to change leaders, but for American Express it's a particularly challenging time as it faces legal challenges to a core part of its fee structure and is still revamping its business model after a stinging client loss.
October 18 -
In a surprise move, the Supreme Court will decide whether Amex may bar merchants from steering customers to less expensive card networks. The card issuer will have to prove the consumer gain from its practices outweighs the merchant pain.
October 16 -
The U.S. Supreme Court accepted a case that could roil the credit-card business, agreeing to consider reviving government allegations that American Express Co. thwarts competition by prohibiting merchants from steering customers to cards with lower fees.
October 16 -
In the digital age, a lot has changed about how businesses operate — and a lot of new data is being generated in the process. American Express is tapping into this data for instant credit decisions.
October 12 -
With AT&T dropping out of the program and Macy's focusing more on its own loyalty scheme, American Express is absorbing the first serious blows from key members in its multi-merchant Plenti Rewards Program.
October 5 -
The slow and difficult EMV migration has slowed major adoption of contactless cards, but there are signs that momentum may be turning around.
September 22 -
After losing a bidding war to issue Costco Wholesale Corp.’s credit cards and failing to renew its partnership with JetBlue Airways Corp. in 2015, Amex has worked to increase spending on its existing co-brand arrangements
September 6 -
The product uses virtual card technology and offers a way to pay multiple invoices.
September 1 -
The Pay It Plan It feature allows customers to create payment plans for individual purchases, similar to personal loans. The plans include a fixed fee and no interest.
August 30 -
American Express Co. is selling its prepaid card technology to InComm Holdings as the largest U.S. credit-card issuer by purchases continues its shift away from down-market customers.
August 24 -
The credit card issuer paid $95 million to settle charges it offered inferior terms to customers in American territories; Mitsubishi UFJ wants to become a top 10 U.S. bank.
August 24 -
American Express charged higher interest rates and annual fees to cardholders in Puerto Rico, the U.S. Virgin Islands and other U.S. territories than in the U.S., the CFPB said Wednesday.
August 23 -
Interactive Facebook ads and Twitter chats can complement — and sometimes outdo — traditional marketing and networking in the recruitment of commercial clients, financial institutions say.
August 18 -
Credit card issuers have been trying to outdo each other to offer the best rewards program. And it shows, as customer satisfaction rates with many (but not all) of their banks have never been higher in a yearly J.D. Power study. But they may not last forever.
August 17 -
The largest banks are approving small-business loan applications at the fastest rate since the recession, a sign that that they are willing to assume more risk and taking seriously the threat of competition from online lenders.
August 9 -
American Express and MineralTree are partnering to streamline business-to-business payments by incorporating the Amex virtual corporate card platform into MineralTree's accounts payable processes.
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