Retail & Commercial

Jeffrey Seabold, Banc of California’s former vice chairman, alleges that he and ex-CEO Steven Sugarman were scapegoats for inappropriate behavior by certain directors and that the company manipulated its first-quarter earnings.

BankGuam, which is looking to sell $20 million of common stock, warned investors that North Korea represents a unique risk to its stock price.

Given the scale of damage to the region’s homes and cars, bankers are guarding against an expected spike in missed payments by extending loan terms, deferring payments and making other concessions.

By design, any practice that requires a customer to simply hand over online bank credentials to a third party is a terrible idea.

Want employees to feel empowered to make decisions to help customers? Rewarding that behavior is one way to reinforce the message. Here’s how one South Dakota community bank goes about it — in a splashy, Super Bowl-sized way.

The digital bank will also help San Francisco-based Lendeavor’s expansion efforts.

The Wall Street giant on Wednesday played up its customer service skills, saying that representatives of its Marcus personal-loan unit answer calls within 10 seconds.

The central bank said Wednesday that it will assess a range of options regarding its operational role in a modernized payment system, an issue that divides large and small banks.

The Consumer Financial Protection Bureau has fined a California-based lead aggregator and its owner hundreds of thousands of dollars for allegedly directing consumers toward illegal loans that would be void in their states.

The addition of John Stallings, who ran SunTrust's Virginia operations, is intended to make Union a more nimble institution, allowing CEO John Asbury to spend more time on strategic planning.