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The head of personal and business banking is on a mission to help Americans become better savers.

The firm's head of AMCB commercial credit management and strategic initiatives has spent the past year working to get credit to strapped businesses fighting the pandemic.

Clark heads global transaction banking at MUFG Americas Holdings and is Bay Area president of MUFG Union Bank.

The bank's chief strategy and client experience officer helped to fast-track changes allowing customers in overdraft status to be able access their stimulus funds.

The bank's small business head organized an effort to boost minority ownership of medical and dental practices and spearheaded its first-ever Black Small Business Owner Spotlight report.

In addition to leading Huntington’s Michigan operation, Pierce oversees the bank's in-house insurance agency, its vehicle finance business and its $100 billion-plus private banking business.

“The hybrid environment that evolves post-pandemic will be more rewarding, but we will be challenged to sustain," McKinney said.

As chief strategy and customer experience officer, Wolverton has been pivotal in driving the company’s COVID-19 response and diversity and inclusion efforts.

The firm's chief digital officer is responsible for ensuring a digital-first approach to all areas of the bank.

“At HSBC, we’re very committed to the transition to a global net zero economy, not just by playing our part, but by helping to lead it,” she said.

The chief experience officer and chief marketing officer is leading the Rhode Island bank's digital transformation.

As chief administrative officer, Johnson works closely with the finance and investor relations team on the analytics for the bank's ESG initiative.

As head of global operations, Cole leads the firm's largest employee group, with responsibility for more than 54,000 employees and contractors in 19 markets.

As one of KeyCorp’s most senior executives, Mago has made it a priority to hire more women and minorities on her team.

As chief financial officer for the Americas, Mahtani's job includes managing communications with regulators, the board of directors and other stakeholders, an especially complex undertaking during lockdown.

As part of the “New Normal” task force she created last year, Trolli set up an internal channel to provide information on topics such as managing remote work and parenting during a pandemic.

Smith, who heads technology and operations, is overseeing two major tech initiatives: the conversion of Zions' core banking systems and the construction of a new, 400,000-square-foot technology center.

The bank's head of home lending has been tasked with managing the mortgage division through a housing boom but also with fixing years of regulatory troubles. 

Apart from overseeing global compliance, McNiff is a co-leader of the Citi Women Affinity group, which promotes gender equality across the company.

The president and CEO of the $350 million-asset Citizens is redefining the role of a community banker.