Virtual reality

A Colorado businessman's request for a preliminary injunction to stop the bank from using the name “Erica” has been denied. The overall case could still go to trial, but skeptical comments by the judge suggest BofA will likely prevail.

Even if used to decorate your home with ideas before you purchase anything, the technology will completely change your perspective on reality-altering technology, writes Michael Volkmann, an entrepreneur who focuses on business operations and finance.

The high-tech and visual user experience is getting set to take hold, giving merchants something to think about, according to Radu Spineanu, co-founder and CEO of Two Tap.

Working with technology developer Next Retail Concepts, Mastercard has connected to a virtual version of Los Angeles boutique retailer Fred Segal, where users may virtually pick merchandise on the shelves of the iconic store in West Hollywood, explore it from various angles, and make purchases with a discount for using Mastercard.

Augmented devices and automation will push banking services beyond the current mobile phone delivery model into a virtual world — but how, exactly? Bank of America, Wells Fargo and others are trying to find out.

As VR and AR mature, new possibilities open up for customer interaction in a virtual space.

TD Ameritrade's new virtual reality experience, an immersive video viewable through Facebook's Oculus Go headset, feels more like stepping onto a Disney ride than going into a virtual world. And that's probably the ideal approach for the current state of VR adoption.

Banks are still in their experimental phase of using virtual and augmented reality to interact with customers, and the key to their success will be embracing the technology's social nature. And sometimes that means making an app designed for non-customers.

By using the app, which will go live Monday in a pilot program, customers can point their phone at a vehicle and get an augmented reality overlay that provides all its critical info: the make, model and year of the car, as well as its price range and other information.

By using the app, which will go live Monday in a pilot program, customers can point their phone at a vehicle and get an augmented reality overlay that provides all its critical info: the make, model and year of the car, as well as its price range and other information.

Virtual reality is seeing significant leaps in technology, with immediate applications to gaming and entertainment that foreshadow richer applications for VR in commerce.

Shari Van Cleave, head of Wells Fargo Digital Labs, says the bank is experimenting with artificial intelligence and augmented reality to create new ways to present data to customers.

It can be difficult for financial services companies to glean customer insights from the abundance of information they have.

Amazon has introduced an augmented reality tool, giving customers an easy way to see how an item would look placed on any particular surface using a smartphone camera.

AR technology is not all that new, but its wider support could bring fresh ideas to brick-and-mortar retail.

Banks can use virtual reality in wealth management, trading and mortgages, says Raja Bose at Genpact.

Users shop and make selections in a catalogue through eye motions via the headset, and use the same approach to pay.

Every year, payments experts gather at SourceMedia's Card Forum to discuss the trends shaping our industry. Here are some of the major topics discussed at this year's event in Austin, Texas.

The consumer technology is still early stage, and RBC thinks it's a good time to reach tech-savvy consumers.