Authentication

When deploying connected devices, firms much balance the mix of innovation and security, writes Pip Courcoux, sales and product manager for CLIQ Systems at Abloy UK.

In the emerging ecosystem economy, merchants will need to provide a seamless buying journey for customers. That means everything from a dynamic user interface and smart authentication to contactless payment options for faster transaction times, writes Paul Perry, a contributor for the technology company Relay.

Reports of improper charges by perpetrators who know the victim soared last year. Issuers and card networks are failing to tighten security, clearly label transactions and police chargebacks, critics say.

Shari Van Cleave, head of digital labs at the bank, discusses customer-facing technology it's testing, including wearables and the so-called internet of things.

It’s past time for every organization handling sensitive data to lock down their security, and to stop relying personally identifiable information to verify users, writes Ryan Wilk, vice president of customer success for NuData Security.

The payment systems within these games are conducive to various types of fraud, including account takeovers, that can result in crippling chargeback claims, according to Suresh Dakshina, president of Chargeback Gurus.

While biometrics may not reduce payment friction, it does add another layer of consumer protection without producing a substantially adverse effect on convenience, according to Tom Saunders, customer data insights analyst at The ai Corporation (ai).

VC firms Capital 300 and Draper and Associates have made a Series A investment in Authenteq, a identity security firm that uses blockchain, which is gaining steam as a means to support digital ID.

Coordinated, shared identity verification and management is certainly attractive, but there is also tremendous risk and potential liability issues, according to Sunil Madhu, founder and chief strategy officer for Socure.

Even the best technologies take time, making it necessary to rein in expectations about what will happen and won't happen in the coming year.

Even the best technologies take time, making it necessary to rein in expectations about what will happen and won't happen in the coming year.

Even the best technologies take time, making it necessary to rein in expectations about what will happen and won't happen in the coming year.

By giving options, business can ensure that when users are in a hurry and suddenly faced with an elaborate setup for a new logon procedure, they won’t leave for a different provider, writes Marco Lafrentz, a vice president at tyntec.

Traditional screening solutions are not able to process such a huge influx of records quickly enough, creating a queue that the system has to work through, slowing down the customer experience, writes Vincent Gaudel, a compliance expert at Accuity.

Everyday we’re opening the door to new services, devices and institutions, trading off a little bit of “us” for greater convenience, writes Lina Andolf-Orup, a global product marketing manager at Fingerprints.

The bank saw value in Ondot Systems’ ability to empower customer analytics in card controls.

Self-sovereign identity solutions are becoming increasingly common as credit unions move away from less secure authentication methods.

Payment and banking apps are deploying passwordless experiences for convenience and some degree of improved security ahead of a goal to eliminate passwords from the authentication process altogether. We should not, however, conflate passwordless experiences with system architecture where there is no password in use, writes George Avetisov, CEO of HYPR.

Collaboration between banks and fintechs still lags, hurting security initiatives such as an authentication hub.

Payment forms on e-commerce sites are the most common target for formjacking attackers, writes Robert Capps, vice president and authentication strategist for NuData Security.