Bank technology

Leveraging AI and machine learning can help credit unions focus on doing what they do best: forging connections with members.

Member business loans have been on a roller coaster over the last year and as the pandemic impacts the economy, executives will need to closely monitor these portfolios to catch any problematic credits.

Online platforms and apps can be utilized to quickly support small businesses and consumers facing unexpected financial hardship.

BofA, JPMorgan said they are paying bonuses to branch and call center employees; the bank says removing the $1.9 trillion limit on growth will help it lend to more customers in need.

High-tech self-service channels can help credit unions effectively and efficiently meet members' needs during a time of social distancing.

Online platforms and apps can be utilized to quickly support small businesses and consumers facing unexpected financial hardship.

The best community banks layer human-facing services with new technology to beat the heavyweights in their market.

The game has changed and bank executives will have to do more homework before striking a deal.

When it comes to customers using application programming interfaces, the bank appears to be outpacing its rivals.

Banks can remain competitive in a more crowded field by offering attractive rewards through easy-to-navigate, secure microsites, says Informa Financial Intelligence's Gina DeCorla.

The company’s first COO, Vishwas Prabhakara, is hoping to help the automated savings app startup build scale.

Wire and other payments fraud affected a record number of businesses last year, and the FBI is warning in particular about real estate scams.

Vendors keep merging, and new ones keep forming. For banks, the change brings access to more options, but shorter relationships.

Some startups are eschewing San Francisco and New York to set up shop in the middle of America. And for good reason.

The cryptocurrency-focused merchant bank Galaxy Digital, led by a former Goldman Sachs partner, will start trading on a Toronto exchange this week. Its journey is a cautionary tale in regulatory risk.

Banks that have decided to use Hyperledger Fabric now have a place to find apps that run on it — apps that someone else has tested. The store, LedgerConnect, is also meant to give vendors a way to distribute their wares to banks.

A community bank in Virginia thought the $2.4 million hackers stole from its customers would be fully covered by its insurance policy, but its carrier begged to differ. Their highly technical legal fight is a cautionary tale for all bankers who assume they are sufficiently covered.

Small banks are being warned to slow down mobile tool development and check vendor arrangements, as researchers repeatedly find vulnerabilities that can be exploited by cybercriminals.

The person-to-person network also saw $28 billion in payments in the quarter and it added more bank members.

The Vatican's recent criticism of credit default swaps is reigniting a debate about the use of such financial products.