Bank technology

As AI makes financial scams more and more convincing, banks would do customers a real service by allowing them to opt in to dual approval of transactions above certain dollar limits.

Banks are struggling to integrate artificial intelligence into their operations, and one of the major stumbling blocks is regulatory uncertainty. Supervisors need to set clear rules of the road as soon as possible.

The supersonic Concorde was one of aerospace technology's greatest achievements. However, its ultimate commercial failure should be a lesson for those pushing AI into banking. Advanced technologies often develop faster than consumers' ability to benefit from them.

The path to a fully digital banking future is paved by AI and the key to success lies in building trust among customers and delivering value through AI-powered experiences.

The chairman and CEO of First Independence Bank in Detroit is the new chairman of the American Bankers Association. He said his extensive involvement in industry advocacy roles over the past eight years has made him a better leader.

Community Development Financial Institutions grew rapidly in recent years. Now, though, they face a slowdown. All CDFIs will have to get leaner and more efficient. For many, mergers might be the best solution.

Though small banks have a durable customer base in the small-business sector, the decades-long consolidation trend will likely speed up, according to a new report from Morningstar DBRS.

Noelle Acheson points out that, while banks are unlikely to issue stablecoins, the related businesses they are likely to end up offering could set the stage for a transformation of their relationship with their clients.

As part of its U.S. market strategy, the U.K.-based neobank is offering New York City commuters cashback on public transit fares when they open a new account.

Boards of directors have ultimate responsibility for the health and safety of their banks. The deployment of AI-enabled systems opens the door to a vast array of new risk factors that they need to recognize.

The new age of AI-enabled agents and increasing connectivity will not reward financial institutions focused on the last wave of innovation. Latin American institutions must embrace new technology.

Markets are increasingly moving toward 24/7 functionality through the use of blockchain technology. Companies that don't adapt will be left in the dust.

Stablecoins are already disrupting traditional finance and have the potential to eat away at banks' deposit base. Banks should be looking for ways to turn this emerging threat into an opportunity.

Bank regulators should be in the business of proactively encouraging innovation in financial services, rather than taking a reactive stance that focuses on punishment.

As banking customers' expectations for digital experiences rise and fintech competition grows, the cloud has become essential to staying relevant.