Bank technology

The best incentive banks have to strengthen their cyber defenses? To preserve customer trust.

A payments startup that ignores Bitcoin in its strategic plan is like a publisher ignoring the Web in 1999.

Catherine Bessant, head of global tech and ops at Bank of America, shares updates on her bank-wide IT streamlining project, new technologies the bank is testing, and tech terms she'd like to see eliminated.

Frank Bisignano explains why he left his role as co-COO at JPMorgan Chase to become CEO of First Data, and what his plans are for the payments processor.

A newly formed Bangladeshi bank, South Bangla Agriculture & Commerce Bank, has begun using Temenos' core banking software.

American Express and Wal-Mart launched the Bluebird card last October. By January, it had over 575,000 account holders and $275 million in funds loaded onto the cards. Eighty-five percent of Bluebird customers are new to Amex, and 45% under 35.

State Street's David Saul argues big data is better when it's smart data.

JPMorgan Chase loses another top exec as co-chief operating officer Frank Bisignano leaves to run payment processor First Data. The move further consolidates power with Matt Zames, whose rapid ascent will in leave him as the sole COO.

CoreLogic acquired the Case-Shiller Indexes from Fiserv because it wants to be a leader in valuations and because of the brand value associated with the business, says a CoreLogic executive.

PNC weathered a slowdown in its online and mobile services Friday that left some customers unable to access their accounts.

This week hundreds of bankers and vendors descended on Boston for CEB TowerGroup's annual conference. American Banker's Sean Sposito was there covering issues of fraud and bank tech.

Software makers Geezeo and Access Softek are teaming to offer money management tools that banks can deliver to customers via smartphones and other mobile devices.

U.S. Bancorp has developed voice recognition software that will let customers handle banking tasks by speaking commands into their mobile device.

Jim Rohr says cybersecurity is one of the biggest issues banks face. The frequent distributed denial-of-service-attacks on banks' web servers that have occurred since September are doing more than disrupting service.

CIOs at an enterprise technology conference dish on pain points and hint at solutions.

Mark Jamison of Capital One envisions a future in which financial services companies mimic Apple and other tech giants, turning bureaucracies into plug-and-play digital platforms.

Bank of America (BAC) is replacing credit or debit cards for some its customers in the Midwest because of concern that their accounts may have been compromised, KMOX is reporting.

The credit card company has released an app to help families rein in prom spending, which is expected to rise 41% this year compared with 2011.

NICE Systems is offering a customer engagement analytics platform. The product combines interaction and transaction analytics and lets companies look at big data generated by cross-channel customer engagement, NICE said Monday.

Actiance, a maker of software that helps financial firms manage their use of social media, has rolled out a series of additions to its Socialite platform.