Bank technology

IDC Financial Insights says adults are rapidly expanding their use of mobile payments. But NFC's still slow to develop.

New business process management projects are making use of sophisticated data analytics. PNC is among the banks taking advantage.

BNY Mellon is using the cloud to help manage the increasing number of execs who are using their own computing devices.

Eli Lilly FCU discovered that before it could embark on a new mobile inititative, it needed to change its core.

When Washington State-based Cashmere Valley Bank realized that a Minnesota facility was too far away to be an efficient backup, it looked closer to home.

Sentiment analysis, which tracks social networks and other web venues to analyze what customers are saying, is being used by firms like BBVA and Citi to determine mood, tastes, and tendencies toward various products or services.

As banks move into new channels, they need new lines of communication, and perhaps a different attitude.

Banks are pushing electronic payments to business clients as a means to improve bargaining position with suppliers.

A provision of the law will place heavier regulations on payments that originate in the U.S. but go overseas.

A court decision in Maine suggests banks ae vulnerable to claims from corporate clients who are victimized by fraud, even if tehir security tech is up to snuff.

Personetics' predictive customer service tech won the top tech provider prize at SourceMedia's mobile banking summit.

Hearsay Social's Ally Basak Russell discusses how to determine ROI for different social media use cases.

Manish Kohli discusses Citigroup's extension of mobile alerts to corporate customers around the world, and how it can impact other mobile services.

New forum will work on technical issues and consumer awareness.

The HSBC money laundering case demonstrates the difficulties institutions face when it comes to preventing crooks from using them to launder the money used to fund crime. Some are turning to new case management and broader cross department data analysis to avoid being taken to the cleaners.

John MacIlwaine, a former Visa executive, has been named the chief technology officer at the Lending Club, an online lending platform.

A division of Heartland Payment Systems (HPY) has signed up 15 new colleges and universities to use its card designed for students and campus life.

Isis, a telecom consortium, has gotten gasoline pump companies Wayne and Gilbarco Veeder-Root to accept its mobile commerce app.

Park State Bank's new tool is integrated with its online banking, core banking and payment platforms.

The benefits of labor arbitrage are going away and banks are bringing work to stateside outsourcing providers, for several reasons, says Harley Lippman, CEO of IT staffing firm Genesis10.